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Home>Make your PC difficult to steal, easy to recover

Windows Secrets Newsletter • Issue 152 • 2008-05-08 • Circulation: over 400,000


Table of contents 
  • Bonus: Over 12,000 readers got a bonus — did you?
  • Top Story: Make your PC difficult to steal, easy to recover
  • Known Issues: Fred’s departure triggers a torrent of ‘thanks’
  • Wacky Web Week: A Japanese take on full-body massages
  • Woody's Windows: Rearrange your keyboard the free and easy way
  • Perimeter Scan: Free tool roots out software vulnerabilities

 
Bonus

Over 12,000 readers got a bonus — did you?

We offered last week a 20-page excerpt from the hilarious new book Delete This At Your Peril (left). Maxim magazine calls the work “brilliantly deranged.” More than 12,000 Windows Secrets readers took advantage of our bonus download. All subscribers, free and paid, are eligible. Simply visit your preferences page by June 4, update your settings, and click Save. —Brian Livingston, editorial director

To get your free download: visit your preferences page
For info on the printed book: United States / Canada / Elsewhere

 
Top Story

Make your PC difficult to steal, easy to recover

Scott dunn By Scott Dunn

For little or no money, you can lower the chances that your computer will be targeted by thieves.

Take a few simple steps now to make your notebook and desktop PCs easier to recover should they ever be lost.

Secure your computers from real-world threats

A common saying in the computer world is that if an intruder has physical access to your computer, it’s not your computer anymore. I’ve written recently about ways to protect your system from malware embedded in Flash animations (Apr. 17) and harmful Web sites (May 1). But what about securing the computer itself?

The Seattle Times reported recently that Microsoft has given law-enforcement agencies a tool for decrypting passwords and analyzing computer activity and data. According to reports in Wired and elsewhere, Microsoft’s Computer Online Forensic Evidence Extractor (COFEE) is a USB thumb drive that houses a collection of 150 off-the-shelf utilities. None of the programs were developed by Microsoft, and all of them are available to the public separately.

The programs, which include Windows Forensic Toolchest and RootkitRevealer, run from a script, so police officers don’t have to start each utility individually. By running the script from a USB drive, law-enforcement officials can collect information located in the PC’s RAM or available via a network connection. This data might be lost if the computer were unplugged and taken back to a lab.

If law-enforcement agencies and the public at large can get these tools, you have to wonder how the snoop apps might be used by co-workers who don’t have your best interests or privacy in mind.

Whether you’re concerned with others prying into your data or stealing your valuable hardware, protecting physical access to your computer is one of the wisest security moves you can make. Think of the things you take care not to lose, such as your house keys and your wallet. You keep these things safe by always knowing where they are or by storing them in secure locations. If you value your electronics, you should treat them the same way.

A number of vendors offer tools for securing your laptop, monitor, or CPU to a desk or other immovable object. Other PC security products put your system in a locked box or block access to drive ports and other controls. A variety of cables and other locks for laptops, desktops, and other equipment are available online. One popular site for such hardware is Secure-It.

However, there’s plenty you can do to lock down your PC without spending much — or anything at all.

Enhance recoverability by leaving your mark

If your system (or your cell phone, PDA, or other portable electronic device) is found by an honest person, your chances of reclaiming it are better if it has been permanently labeled with your contact information.

The best labeling approach is to use an engraving tool to etch your contact information into the case of your PC or other equipment.

If you think putting your name and phone number on your devices gives up too much privacy, label the equipment with the e-mail address of an account whose name displays little or no identifying information. Most ISPs let you create multiple e-mail accounts, or you can sign up for a free account at Yahoo Mail, Gmail, or another Web service.

You’re more likely to get a response from the person who finds your lost laptop by attaching your phone number to the device. And you’ll increase your chances of recovering a lost or stolen PC even more by including an incentive such as “$300 reward” on your label.

Only a few of the many services designed to help recover missing products are free. For a limited time, Windows XP users who sign up early for the Laptop Superhero beta program at YouGetItBack.com can get in free. Download and install the software, and then register your information in the service’s “secure vault.” If someone reports finding your laptop, the company helps you get it back, just like the name says.

A related program that’s also free for the time being is LaptopLock. Install the software, set your preferences, and register with the service. The next time a computer you’ve reported as missing connects to the Internet, LaptopLock will detect it and perform whichever actions you’ve set up beforehand: delete or encrypt specified files, run a program or batch file of your choice, or display a message.

LaptopLock will also attempt to send identifying info about the notebook’s current IP address, although it’s questionable whether knowing the crook’s IP address would actually help police recover your computer.

The for-pay recovery option. Computer Security Products sells a hard-to-remove aluminum label that lists the company’s phone number and a serial number. A single label costs $25, and a package of 10 is priced at $150.

Should anyone contact the service about finding a system you’ve registered with the company, you’ll be notified and can make arrangements for retrieving the item. The label etches the contact information into the device’s case to protect you — even if someone removes the label itself.

Less-expensive (and less secure) labels for keys, luggage, and electronics are available for $10 to $15 from YouGetItBack.com.

In addition to LaptopLock’s free (for now) service, a number of for-pay services help you track stolen computers over the Internet. One of the leading PC-recovery services is ComputraceComplete from Absolute Software. The service costs $50 per year. If it doesn’t recover your laptop within 60 days of its loss, you may be eligible for the company’s $1,000 Theft Recovery Guarantee.

Sound the alarm to prevent tampering

As I mentioned above, the best way to prevent your PC and other hardware from being stolen or accessed is to lock it away. Your lockdown strategy depends on your location:
  • Hotel: Don’t assume that items are safe just because they are locked in your hotel room. Get a room with a safe for storing laptops and other valuables, or take such items with you when you leave the room.
  • Office: Notebook computers, removable hard drives, laptop memory cards, USB thumb drives, PDAs, and any other equipment in your office that is easily removed should be put in a locked cabinet overnight and on weekends. If your company doesn’t provide such a cabinet, suggest that it get one.
  • Traveling: Airports and other travel scenes present so many possible distractions that it takes only a moment for someone to snatch an unattended item or for you to leave something behind. Never leave a laptop visible in your car; if you must, stow it in the car’s trunk, but try to avoid being seen locking such items there. If you need to put your computer down for a moment while you’re in any public setting, keep the case between your feet.
The free Laptop Alarm alerts you when your computer is touched by someone. After you install the program and activate the lock function, you can set the laptop alarm to play a loud warning sound when the machine loses AC power, when its mouse moves or is unplugged, or when the system shuts down or logs off.

Laptop alarm settings
Figure 1. Laptop Alarm will sound an alert when the options you select occur.

Even if the notebook’s sound is muted or turned down, Laptop Alarm turns the sound back on and plays the alarm at full blast. You can set a password to unlock your system or turn off the alarm.

Naturally, this software won’t guard your computer in a coffee shop while you use the restroom. But if you need to pay attention to other things for a while, the program can help alert you if someone is tampering with your system.

Laptop Alarm is currently listed as a beta product, so some of its advertised features may not yet work. Still, the alarm worked quite well when I tested the program.

Scott Dunn is associate editor of the Windows Secrets Newsletter. He has been a contributing editor of PC World since 1992 and currently writes for the Here’s How section of that magazine.

 
Known Issues

Fred’s departure triggers a torrent of ‘thanks’

Dennis o'reilly By Dennis O’Reilly

A stream of tributes pours in from readers following news of Fred Langa’s retirement from tech writing.

While we know we’ll never be able to replace Fred’s honest, reliable, and downright useful advice, we pledge to do our best to live up to the standard he set.

Fred Langa is the premier tech journalist of the last 30 years, which is just about as long as there has been tech journalism. We knew when he announced his retirement that it would cause a “great disturbance in the force,” as George Lucas might put it. What we weren’t prepared for was the flood of tributes from readers, many of whom — like Jim Konzak — have been reading Fred’s articles for decades:
  • “It was with great regret that I read of your decision to end your columns and move on. I can’t say when I first began to read your work; it must have been in the (still sorely missed) Windows Magazine during the era of Windows 3.0 or 3.1. More recently, LangaList was always a must-read for me, and I was very happy when you and Brian Livingston joined forces in Windows Secrets. Please forgive the colloquialism, but oh man, you will be missed. Big time. Come back for a visit now and then and let us know how you’re doing. Most of all, thanks for all you’ve done. The computing world is truly better for your efforts.”
A recurring theme in nearly every tribute was a big thanks for all the tech help, sorrow for seeing it end, and heartfelt wishes for a fulfilling retirement, as expressed by Peter Ballantyne:
  • “Fred, you have been my constant helper over ten years of computing, from Windows 98 through to Vista. Your column was the one info and help source I trusted above all else. All other tech writers should seek to emulate you. For your integrity, your accuracy, and your help with more problems than you will ever know, I thank you. May your years ahead be filled with satisfaction and grace.”
No, there is no replacing someone like Fred. He didn’t just make complicated subjects understandable; Fred helped us put technology into the perspective of our everyday lives. And that’s the challenge we at Windows Secrets promise to meet every week: to make sense of the technobabble as we help you apply technology to enhance all aspects of your life. James Van Buren reminded us of this in his tribute to Fred:
  • “Thanks for everything, Fred. You helped me so much. I really missed LangaList when that ended, but I guess it helped to wean me off your advice when you went to Windows Secrets. I hope everyone there can try to emulate the way you approached helping people. I really did appreciate your style. Take care and have a happy retirement.”
We join with readers in offering Fred all good wishes as he rides off into a brighter sunrise. If we do our job half as well as Fred did his, we’ll be way ahead of the game.

Readers Jim, Peter, and James will each receive a gift certificate for a book, CD, or DVD of their choice for sending tips we printed. Send us your tips via the Windows Secrets contact page.

The Known Issues column brings you readers’ comments on our recent articles. Dennis O’Reilly is technical editor of WindowsSecrets.com.

 
Wacky Web Week

A Japanese take on full-body massages

massage chair  Who doesn’t love a massage chair? These vibrating wonders provide relaxation and stress relief while you watch your favorite TV show. And models with multiple settings give you a variety of rubdown styles: Swedish, deep tissue — and Japanese?

This two-minute clip from a Japanese variety program shows just how relaxing a chair massage can be. Unless, of course, the chair is straight out of Stephen King’s attic. Play the video

 
Woody's Windows

Rearrange your keyboard the free and easy way

Woody leonhard By Woody Leonhard

When was the last time you accidentally hit your Caps Lock key AND SUDDENLY STARTED SHOUTING?

Completely disabling the Caps Lock key — indeed, disabling or remapping almost any key on your keyboard — is easy when you use the free SharpKeys Registry editor.


Save time and trouble with a custom key layout

Ergonomics took a hard turn in a depressing direction in the summer of 1986. That’s when IBM released its 101-key “Enhanced Keyboard.” While the new keyboard featured some improvements over the earlier 84-key AT keyboard, IBM made a couple of really bad design decisions.

Foremost among them: the rarely-used Caps Lock key, previously stuck out of the way down in the lower-right corner of the keyboard, got repositioned to the high-traffic area above the left Shift key. At the same time, IBM banished the often-used Ctrl key to the lower-left corner. (Its doppelgänger is even further away in the lower-right corner of many keyboards.)

As a result, a generation of PC users grew up believing they’re at fault whenever a tiny slip of their left pinky suddenly activates the Caps Lock key. Amazing that such a trivial foible can bring your entire train of thought to a screeching halt as you punch, punch, punch the Backspace key to undo the caps.

Few PC hardware decisions have had such a devastating effect on productivity. Twenty years later, I wonder how many millions of person-hours have fallen victim to this simple, atrocious design mistake.

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Perimeter Scan

Free tool roots out software vulnerabilities

Ryan russell By Ryan Russell

Secunia’s Personal Software Inspector identifies the applications on your PC in need of an update or replacement.

The new desktop version of the online scanner spots problems in thousands of programs, which is a big step up from the dozens of apps supported by its Secunia Software Inspector predecessor.


Easier-to-use scanner is also more comprehensive

In her Feb. 14 column, Susan Bradley recommended that you download and install Secunia’s Personal Software Inspector to ensure that the applications on your system have all the latest patches installed. I described the company’s online Software Inspector service in my July 27, 2007, column, which included a special Windows Secrets link for security scans.

With PSI, Secunia extends the company’s patch database to provide a more extensive software-vulnerability scan. The program is similar to Secunia’s commercial scanning tool, but PSI is free for personal use.

So what’s the big difference between SI and PSI? Secunia answers this question in the company’s FAQ. According to Secunia, SI scans for “a few dozen of the most common applications” while PSI “can identify thousands.”

Pinpoint and update the risky apps on your system

Secunia is correct, of course: the most striking difference between the two products is the volume of supported applications. While SI found a dozen or so programs on my computer, PSI identified a couple of hundred different apps.

But that’s not the only important difference between the two services. PSI performs a more complete scan of your hard drive, which takes longer to complete than SI’s online scanner. In fact, PSI’s analysis is comparable to a full virus or spyware scan, in terms of the time required to complete it.

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YOUR SUBSCRIPTION

The Windows Secrets Newsletter is published weekly on the 1st through 4th Thursdays of each month, plus occasional news updates. We skip an issue on the 5th Thursday of any month, the week of Thanksgiving, and the last two weeks of August and December. Windows Secrets is a continuation of four merged publications: Brian's Buzz on Windows and Woody's Windows Watch in 2004, the LangaList in 2006, and the Support Alert Newsletter in 2008.

Publisher: WindowsSecrets.com, 1218 Third Ave., Suite 1515, Seattle, WA 98101 USA. Vendors, please send no unsolicited packages to this address (readers' letters are fine).

Editor in chief: Tracey Capen. Senior editors: Fred Langa, Woody Leonhard. Copyeditor: Roberta Scholz. Program director: Tony Johnston. Contributing editors: Yardena Arar, Susan Bradley, Scott Dunn, Michael Lasky, Scott Mace, Ryan Russell, Lincoln Spector, Robert Vamosi, Becky Waring. Product manager: Andy Boyd. Advertising director: Eric Gilley.

Trademarks: Microsoft and Windows are registered trademarks of Microsoft Corporation. The Windows Secrets series of books is published by Wiley Publishing Inc. The Windows Secrets Newsletter, WindowsSecrets.com, Support Alert, LangaList, LangaList Plus, WinFind, Security Baseline, Patch Watch, Perimeter Scan, Wacky Web Week, the Logo Design (W, S or road, and Star), and the slogan Everything Microsoft Forgot to Mention all are trademarks and service marks of WindowsSecrets.com. All other marks are the trademarks or service marks of their respective owners.

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Copyright © 2012 by WindowsSecrets.com. All rights reserved.

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Trademarks: Microsoft and Windows are registered trademarks of Microsoft Corporation. The Windows Secrets series of books is published by Wiley Publishing Inc. The Windows Secrets Newsletter, WindowsSecrets.com, WinFind, Windows Gizmos, Security Baseline, Patch Watch, Perimeter Scan, Wacky Web Week, the Logo Design (W, S or road, and Star), and the slogan Everything Microsoft Forgot to Mention all are trademarks and service marks of iNET Interactive. All other marks are the trademarks or service marks of their respective owners.
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