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Home>Now you can vote for your favorite Lounge posts

Windows Secrets Newsletter • Issue 248 • 2010-06-17 • Circulation: over 400,000


Table of contents 
  • Top Story: Now you can vote for your favorite Lounge posts
  • Lounge Life: Looking for input on safe browsing strategies
  • Wacky Web Week: The next hybrid car or a rolling Chia Pet?
  • LangaList Plus: Is ‘Sleep’ the same as ‘Suspend’ or ‘Standby’?
  • Woody's Windows: Act now to save money on Microsoft Office 2010
  • Perimeter Scan: Anti-malware apps flag legitimate utilities

 
Top Story

Now you can vote for your favorite Lounge posts

Brian livingston By Brian Livingston

Our online forum, the Windows Secrets Lounge, is a great warehouse of computer knowledge — but sometimes it’s a bit hard to find the single best page you need out of the 125,000 discussion threads our members have contributed.

That’s why our developers are launching this week a significant improvement to the Lounge — a way to cast votes for the posts you consider the most useful and, in so doing, help others find them.

We’re always trying to make Lounge threads as findable as possible. WS technical editor Tracey Capen reported last week that Google has now indexed as many as 170,000 Lounge pages. (For many years, the old site had banned search engines entirely.) And our own Advanced Search form gives you even-better targeting than Google: you can look for posts in particular topics (forums), by specific members, by date range, or by any combination of these.

But we wanted to add a way that you — and all Lounge members — could indicate with the single click of a mouse those posts you’ve found most helpful.

Did a post help you? Give it a thumbs-up!

Starting today, any Lounge member who is signed in can click a button at the bottom of any post and give it one thumbs-up point. The total number of points the post has received from all members is displayed on the right side of the button {in curly braces}, as shown in Figure 1. (The score is visible whether you’re signed in or not.)

Thumbs-up button Figure 1 shows how the button looks before and after you click it.

The upper half shows the button before you’ve voted for a post. Initially, the button text reads Give 1 thumbs-up point and shows the number of points a post has already received (in this case, zero). If you hover your mouse over the button, a tooltip explains Vote for this post.

The lower half shows the button after you’ve clicked it. The text changes to read Thumbs-up points, and the count immediately updates to reflect your vote. The tooltip now says Number of votes for this post rather than Vote for this post (because you’ve already voted).

There are just a few little rules to remember about voting on Lounge posts:
  • You can vote only if you’re signed in. (If you’re not yet a member, registration is free.)

  • You can vote on a post only once.

  • We don’t allow negative points or taking back votes.

  • You can’t vote on your own posts.
Thumbs-up points on profile page Figure 2 shows how Lounge members’ thumbs-up scores appear on their profile pages. The score represents each Lounger’s total points for posts submitted in the past 99 days. (If you’re signed in to the Lounge, you can see a member’s profile page by clicking the member’s name in any post.)

Over the next few weeks, Lounge administrators and moderators will carefully read the last three months’ posts by members who’ve received more than a couple of thumbs-up votes. Loungers who’ve made the best contributions to the knowledge of all Windows users will be promoted to the status of VIP (Very Informed Person). VIP badgeholders can participate in private discussion forums and communicate directly with the leaders of the Lounge.

The next step in our development of the Lounge will be to let you quickly find posts with lots of thumbs-up points. For example, a few months from now you might be able to sort a forum, bringing to the top those threads containing high-scoring posts. Or you could use our search engine to find posts with more than N points.

Like the voting buttons, profile-page point totals come with their own caveats:
  • We have no plans to create a “Top 10″ list or any publicly visible list of Loungers who have the most points. My friends, this ain’t no video game. Every Lounger whose posts have more than a few votes will be considered for promotion to VIP status.

  • VIP status is always voluntary. No members will ever be promoted against their wishes.

  • As in other discussion boards, it’s considered bad form in the Lounge to ask other members to vote for your posts. The point system is a way to help all Loungers find useful posts; it’s not a contest with bragging rights.

  • The officers of the Lounge can see who voted for whom, so cheaters won’t get far trying to organize reciprocal voting circles, fake accounts, or anything like that. Let’s keep it fun, simple, and — most important — useful, OK?
I would never claim that a thumbs-up button is revolutionary. For years, thousands of other Web sites and discussion forums have had their own thumbs-up buttons, Yes/No clickers, and the like.

But I think this feature will eventually make the Lounge an even more useful place to share Windows expertise than it is today. To help us get the voting system off to a good start, I hope you’ll visit the Lounge right now, go to your favorite forum (whether Windows XP or Word Processing or whatever), and vote for the most-useful post in each thread.

Joe kwon I’d like to thank our development team, which dug deeply into the Lounge’s underlying database software to figure out how to make the new voting system practical. Joe Kwon (left), our technology manager, led the research. Program director Tony Johnston and Web developer Damian Wadley also contributed valuable coding expertise. I’ve previously bragged about these guys on April 15, 2010, July 30, 2009, July 24, 2008, and in other articles you can find via our search engine.

If you’ve discovered some trick of Windows or a Windows application, show what you know! The Lounge is a place where you can start a new thread and reveal to the world that amazing undocumented feature you found, the handy workaround you invented, or what-have-you. You’ll find that people in the Lounge are friendly and inviting, whether you’re a beginner or an old hand.

Use our free registration form or, if you’re already registered, sign in to the Lounge today. Thanks!

Have more info on this subject? Post your tip in the WS Columns forum.

Brian Livingston is editorial director of WindowsSecrets.com and co-author of 11 books in the Windows Secrets series.

 
Lounge Life

Looking for input on safe browsing strategies

By Tracey Capen

By now, you’d be hard-pressed to find even a novice PC user who doesn’t know that bad things come through browsers and Internet links in e-mail.

It’s amazing that in a battle as old as the Internet, we still don’t have clearly defined strategies for protecting our PCs from all forms of malicious attacks.

In his post, “Should I use IE 8 with Firefox Portable?,” Lounge member Roderunner asked whether he should stick to Firefox or enable IE 8 for safer browsing. That generated a long and interesting discussion about using multiple browsers, sandboxing, and product update analysis software. More»

The following links are this week’s most-interesting Lounge threads, including several new questions that you may be able to provide responses to:

Office Applications
General Productivity 
Microsoft Office Professional 2010 installation
☼
Word Processing 
Global deletion of all headers and footers
☼
Spreadsheets 
Memory error in Excel 2007
☼
Databases 
Access 2003 form entry fields
☼
Microsoft Outlook 
Problems opening Outlook
 
Non-Outlook e-mail 
Cannot delete e-mail in Win Live Mail
 
Windows
General Windows 
Questions concerning password security
☼
Windows 7
Can I safely delete all log files?
Changing icon appearance
Start button configuration
☼
☼

Windows Vista 
Strategy needed for a new laptop
☼
Windows XP 
Long boot time to desktop
 
Internet/Connectivity
Internet Explorer 
Can’t download Acrobat PDF file
 
Third-Party Browsers 
Restoring toolbars in Firefox
☼
Networking
A few weird networking issues
☼
Other Technologies
Non-Microsoft OSes 
Clonezilla
☼
Security & Backups 
Microsoft Security Essentials — good or bad?
☼
Light Relief
Scuttlebutt
World’s best drummer
☼
Puzzles
Synchronizing directories on more than two PCs
☼

☼ starred posts — particularly useful

If you’re not already a Lounge member, use the quick registration form to sign up for free. The ability to post comments and take advantage of other Lounge features is available only to registered members.

If you’re already registered, you can jump right in to today’s discussions in the Lounge.

The Lounge Life column is a digest of the best of the WS Lounge discussion board. Tracey Capen is technical editor of WindowsSecrets.com.

 
Wacky Web Week

The next hybrid car or a rolling Chia Pet?

The bushmobile By Stephanie Small

Green energy is all the rage. Everything from foodstuffs to infrastructure — and especially cars — is vying for ecological correctness.

This may be the most-ecofriendly car of all, though. Watch as this cross between machinery and shrubbery putts around the neighborhood. Just stay away from those rogue hedge clippers! Play the video


 
LangaList Plus

Is ‘Sleep’ the same as ‘Suspend’ or ‘Standby’?

Fred langa By Fred Langa

The sleep-state modes programmed into today’s PCs are rigidly defined, but the common names of these modes vary wildly from vendor to vendor.

With no standardized language, it can be difficult to know exactly what it means when your PC goes into standby mode. But here’s help.

PC still seems active when ‘standing by’

Reader Bob Hall’s PC is supposed to be snoozing, but he still sees activity and wants to know what’s going on in there.
  • “I noticed that even though my computer was in standby mode, the hard drive light was blinking, indicating activity. What’s going on? Am I being a bit paranoid about what might be happening? “
Paranoid? No, you’re just observant.

Most PCs today support several distinct power modes or sleep states, generally defined by the Advanced Configuration and Power Interface (ACPI) specification, an engineering document you’ll find on an ACPI info page. If you’d prefer a plain-English explanation, check out my Langa Letter article, “To Sleep, Perchance to Hibernate.” Virtually all PCs sold today are ACPI-compliant.

ACPI defines six states ranging from S0 (sleep zero) — the PC is fully on — through S5 — it’s completely off. Between those extremes, the various sleep states specify which components in the computer are receiving power and how much.

Although the technical specs of each sleep state are firmly defined, PC vendors often disagree on the labeling they use for sleep modes. Some use nondescriptive names, such as my laptop’s Zzz function keys (evocative of snoring, I guess). Others may refer to reduced-power states as sleep, standby, or suspend, with no further clarification.

So here’s the answer to part of your question, Bob. When you put your system into standby, it’s most likely in a light sleep state allowing some tasks or processes to bubble slowly in the background, akin to putting a pot of water on low heat. If your PC is free of malware and your firewall is properly configured and up-to-date, odds are the activity you noticed was normal and harmless system activity.

In short, you’re probably fine. If, however, you want to go beyond probably, do a bit more work.

First, use Windows’ built-in Event Viewer and Search tools to check for system events and file changes that occurred during the time your PC was in sleep mode and you saw activity. You can find information on using those tools in my May 6 item, “Tracking down the source of mystery downloads.” That may be enough to tell you what was going on.

Windows can tell you what it knows about your hardware’s sleep-state options via the built-in powercfg command explained in this detailed Technet list of powercfg usage options.

But Microsoft and your hardware vendor may not use the same nomenclature. To track down what standby really means on your specific PC, check your system’s technical documentation and your vendor’s site as well.

You also can peek directly into your PC’s BIOS power settings. Often, the BIOS shows the English nicknames used by a vendor for various formal sleep states. You may even be able to select a different default sleep state. (See Figure 1.)

BIOS power settings
Figure 1. Sometimes, the BIOS is the best place to see exactly which formal sleep states (S0-S5) are available to you, regardless of the nickname your vendor has given them.

If you need a refresher on how to access your BIOS settings, consult my Feb. 5, 2009, column.

So, you know what was running on your PC while it was on standby. You also know what standby means on your PC, and you’ve swept your PC for malware. Now you should be able to judge whether you really have a problem.

As I said earlier, I bet you’re OK and your system was simply in a sleep state that allowed some normal tasks or processes to continue working in the background.

Free app prints folder-content lists with ease

David A. Grosland is frustrated by Windows’ lack of a simple print-directory tool:
  • “One of the most irritating omissions in Windows and Office 7 is the ability to print lists of folders and files. The most problematical situation is the inability to print out a directory and file list of my photos (of which I have over 2,600) in order to keep track of those I have scanned, etc., and those I haven’t. Is there a solution?”
Yes, there is, David. I guess so many people complained about this problem that Microsoft published support article 321379, “How to add the Print Directory feature for folders in Windows XP, in Windows Vista, or in Windows 7.”

The Microsoft method requires editing the Windows Registry, so if you’re uncomfortable with that process, or if you prefer a free program, Karen Kenworthy’s Directory Printer app (info page) should also do the trick.

MS Office and Adobe icons no longer meaningful

Some of Al Reeder’s mainline software is misbehaving.
  • “My Office 2007 and Adobe applications and files now only show the same generic icon with little arrows for internal functions. Everything still works, but the icons are all the same. It’s just these applications. The Recycle and other system icons remain unaffected.

    “Am I going to have to do a clean system/programs install? Please say it ain’t so!”
OK. It ain’t so — probably.

A total reinstall of Office or Adobe is your last-ditch option. I suggest you start with less-drastic repair installs first. These should refresh your existing installations and repair defects caused by missing or corrupted software or settings, without dismantling your current setup. Here’s how:
  • Office 2007: MS Support article 924614 tells you “How to use the repair process in the 2007 Office programs.” HowToGeek.com’s article, “Detect and Repair Applications In Microsoft Office 2007,” offers an alternative explanation of the same basic process.

  • Adobe: You don’t specify which Adobe program you’re referring to, Al, but most offer something similar to Office’s repair option. For example, Adobe Reader’s Help menu has an item named Detect and Repair. If you click it, diagnostic and repair routines will try to get Adobe Reader performing properly.

    For other Adobe tools, check the help files and documentation for the words Detect and Repair, both as a phrase and as single words.
If none of the repair or diagnostic tools works, then, yes — I’d suggest a reinstall right on top of your existing installations. That still should allow some of your settings and customizations to survive.

Only if that also fails would you need to do the ultimate: uninstall Office and Adobe and reinstall them from scratch.

How long do hard drives last in storage?

Craig Benson has a ton of music files that he wants to preserve on a hard drive placed in storage.
  • “I have a question about relatively long-term backup of files that don’t change much — ripped CDs, archived files, etc. With the free fall in prices on 1+ TB drives, I have found myself with an embarrassment of perfectly well-functioning ATA hard drives in the 160–-320 GB range. I know you recommend CD-ROM for long-term storage, but the limited capacity makes it difficult to store half a terabyte of WMA lossless files on a reasonable number of disks.

    “My question is whether unconnected hard drives are a good long-term storage medium. Most of the time they will be sitting in a climate-controlled area, not connected to anything.”
In a truly climate-controlled area — away from extremes of temperature, light, humidity, dust, static discharge, etc. — any data-storage medium will last a very long time.

With hard drives, the magnetic surfaces will be fine almost indefinitely in climate-controlled storage, but the lubrication for the drive’s moving parts will slowly degrade, no matter what. At some point, the drive may no longer be mechanically able to access the data that’s still perfectly encoded on the platters.

But with careful storage, that will be a long way off. I’d suggest testing the drives from time to time — every year or two, perhaps — to make sure all is well. Again, with careful storage, I’ll bet your drives will last for decades.

TomsHardware.com has a good forum thread titled “What Is the Best Solution for Storing Hard Drives?” Slashdot.com also has some good suggestions (intermingled with the usual cheeky banter, jokes, and insults) in an Ask Slashdot item, “How to Store Internal Hard Drives?”

But the key to all of this is controlled conditions; storage in a damp closet or on a dusty shelf won’t do. The more change in temperature, light, humidity, dust, static discharge, and so forth, the shorter the life of any data-storage medium.

And while you’re at it, if you have many drives to spare, make multiple backups of the same data. That way, you’ll avoid data-loss due to any one hardware failure.

It something matters to you, back it up and treat it gently!

Have more info on this subject? Post your tip in the WS Columns forum.

Fred Langa is a senior editor of the Windows Secrets Newsletter. He was formerly editor of Byte Magazine (1987–91), editorial director of CMP Media (1991–97), and editor of the LangaList e-mail newsletter from its origin in 1997 until its merger with Windows Secrets in November 2006.

 
Woody's Windows

Act now to save money on Microsoft Office 2010

Woody leonhard By Woody Leonhard

With the official consumer release of Office 2010 now in full swing, sticker shock awaits. Office 2010 may be many things, but cheap ain’t one of ‘em.

If you act immediately on Microsoft’s model-end clearance sale, you can save a great deal of money — more than $200 in one scenario.


No official discounts for Office 2010 upgrades

The key to saving cash when moving up to Office 2010 is Microsoft’s Office 2010 Technology Guarantee (FAQ page). When Microsoft releases a new version of Office, it usually throws a clearance sale to move out the old product and encourage you to purchase the new. The Technology Guarantee doesn’t offer any discounts; it just guarantees a free upgrade to 2010 if you buy and activate Office 2007 before Oct. 1, 2010. This ensures that sales of Office don’t come to a screeching halt while customers wait for the new Office.

In past years, the clearance sale was not especially enticing because Microsoft also offered upgrade discounts to customers who already owned Office — a policy Microsoft dropped with Office 2010.

Fortunately, due to some licensing quirks, you may be able to carve out your own discount if you have a valid copy of Office 2003. And you do it by first upgrading to Office 2007. The catch is that you have to purchase a copy of Office 2007 before dealers’ stocks run out — which could be soon. (Office 2010 is now widely available in retail stores and online.)

Use Office 2010 licensing rules to your gain

Here’s the crux of the problem — and the opportunity. Although Office 2010 doesn’t have upgrade pricing, Office 2007 still does. For example, if you own Office 2003 Ultimate, you can buy the Office 2007 Ultimate upgrade and save a pretty penny.

If you follow the rules — they’re complicated — and you already own a legitimate copy of Office 2003, you should be able to buy a discounted upgrade version of Office 2007 and then parlay it into a free copy of Office 2010, thanks to the Microsoft Office 2010 Technology Guarantee.

This article is part of our paid content. Subscribe.

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Perimeter Scan

Anti-malware apps flag legitimate utilities

Ryan russell By Ryan Russell

Malicious code isn’t the only thing anti-malware applications catch when they scan your PC and e-mail. Legitimate utilities get flagged, too.

It’s good that security software errs on the side of caution, but PC users need to know when to trust their security tools and when to trust their online sources for apps.


Security companies face a deluge of malware

In my May 20 column, I recommended the NirSoft utility suite. Shortly after that column appeared, I received numerous e-mails from readers with complaints that the utility set off virus warnings on their PCs. (These warnings came, for the most part, from Microsoft Security Essentials). But my recommendation still stands — none of the small, useful utilities in the NirSoft suite are malicious.

The e-mails were predictable, given what some of the tools do. My mistake was not reminding readers that antivirus flags would go up, even though I have given many similar warnings in past columns.

So with apologies, I’ll tell you why it happened and what you should know about specialized utilities and antivirus (AV) software. But first, full disclosure: The company I work for, BigFix, partners with some antivirus (AV) vendors, resells some AV products, and competes with other AV companies. I can’t claim complete impartiality toward the security-software industry. That said, the points I make in this article apply equally to all vendors.

To start, security software vendors face immense challenges. According to a Sophos engineer interviewed in a Graham Cluley blog post, the company gets “tens of thousands” of malware samples every day. A PandaLabs blog entry from last year states that it gets 25,000 new samples per day. These samples are distinct sets of code that contributors suspect may be malicious. Often it’s a Windows executable program, though it could be code (HTML, JavaScript, Flash, and such) interpreted by Web browsers or some other app. As long as there’s a bit or byte difference from other copies received, it’s technically a new sample.

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YOUR SUBSCRIPTION

The Windows Secrets Newsletter is published weekly on the 1st through 4th Thursdays of each month, plus occasional news updates. We skip an issue on the 5th Thursday of any month, the week of Thanksgiving, and the last two weeks of August and December. Windows Secrets is a continuation of four merged publications: Brian's Buzz on Windows and Woody's Windows Watch in 2004, the LangaList in 2006, and the Support Alert Newsletter in 2008.

Publisher: WindowsSecrets.com, 1218 Third Ave., Suite 1515, Seattle, WA 98101 USA. Vendors, please send no unsolicited packages to this address (readers' letters are fine).

Editor in chief: Tracey Capen. Senior editors: Fred Langa, Woody Leonhard. Copyeditor: Roberta Scholz. Program director: Tony Johnston. Contributing editors: Yardena Arar, Susan Bradley, Scott Dunn, Michael Lasky, Scott Mace, Ryan Russell, Lincoln Spector, Robert Vamosi, Becky Waring. Product manager: Andy Boyd. Advertising director: Eric Gilley.

Trademarks: Microsoft and Windows are registered trademarks of Microsoft Corporation. The Windows Secrets series of books is published by Wiley Publishing Inc. The Windows Secrets Newsletter, WindowsSecrets.com, Support Alert, LangaList, LangaList Plus, WinFind, Security Baseline, Patch Watch, Perimeter Scan, Wacky Web Week, the Logo Design (W, S or road, and Star), and the slogan Everything Microsoft Forgot to Mention all are trademarks and service marks of WindowsSecrets.com. All other marks are the trademarks or service marks of their respective owners.

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Copyright © 2012 by WindowsSecrets.com. All rights reserved.

Table of contents

Top-scoring articles in the past 12 months
  • Leaving long cookie trails throughout the Web 5.00
  • Windows-like security for Android devices 5.00
  • Win7′s no-reformat, nondestructive reinstall 4.53
  • The sorry tale of the (un)Secure Sockets Layer 4.42
  • RPV: Win7′s least-known data-protection system 4.33
  • Recovery: the last step in total data security 4.30
  • Time for a .NET update we can’t ignore 4.30
  • Getting the most from Windows Search — Part 1 4.25
  • Revising printing habits saves money and trees 4.25
  • Upgrades end in erratic, partial hangs 4.25
  • Pros and cons of a ‘keyfile’ password 4.21
  • Beating back Duku and a plethora of other threats 4.20
  • Office 2007 gets its final service pack 4.19
  • Putting Registry-/system-cleanup apps to the test 4.19
  • One year and 99 security bulletins later 4.18
  • 1.8TB external drive goes down hard 4.17
  • Don’t pay for software you don’t need — Part 3 4.16
  • Internet Explorer gets another round of patches 4.15
  • Is your free AV tool a ‘resource pig?’ 4.15
  • Vacation’s over; it’s a big round of patches 4.15
  • Remote access leads to remote attacks 4.15
  • Keeping you up to date: say no to .NET — again 4.14
  • Take control of Google’s privacy policy settings 4.14
  • Office File Validation patch leads to problems 4.14
  • The advanced system-recover toolkit 4.13
  • New “419″ scam involves PayPal and Western Union 4.12
  • Readers’ best personal-privacy tips 4.11
  • Getting the most from Windows Search — Part 2 4.11
  • Re-examining Dropbox and its alternatives 4.10
  • Easily edit Windows’ right-click context menus 4.09
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Trademarks: Microsoft and Windows are registered trademarks of Microsoft Corporation. The Windows Secrets series of books is published by Wiley Publishing Inc. The Windows Secrets Newsletter, WindowsSecrets.com, WinFind, Windows Gizmos, Security Baseline, Patch Watch, Perimeter Scan, Wacky Web Week, the Logo Design (W, S or road, and Star), and the slogan Everything Microsoft Forgot to Mention all are trademarks and service marks of iNET Interactive. All other marks are the trademarks or service marks of their respective owners.
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