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Home>Tame a new system's hard-drive bloat

Windows Secrets Newsletter • Issue 303 • 2011-08-25 • Circulation: over 400,000


Table of contents 
  • Introduction: Special deals on software for WS subscribers
  • Top Story: Tame a new system’s hard-drive bloat
  • Lounge Life: We hide error reports from our software
  • Wacky Web Week: The CliffsNotes version of Star Wars
  • LangaList Plus: A simple fix for hangs when closing applications
  • Hot Tips: How to tell Windows Live from Office 365
  • Patch Watch: After 30 years, the PC is finally secure

 
Introduction

Special deals on software for WS subscribers

By Andy Boyd

Recently we let you know about an update to the Windows Secrets privacy policy. Soon after, we heard from a few of you, requesting more information about what the update means. So here are the what, why, and how.

Earlier this year, many of you completed a survey about the topics you were most interested in. Based on your feedback, we introduced special issues focused on security and small-business computing. We also covered emerging topics such as tablet computers and mobile devices.

The survey also showed a strong subscriber interest in software deals and discounts. Everyone loves a great deal — especially now — and we’d like to bring them to you!

Our sales and marketing team is developing a system similar to Groupon or LivingSocial. Our goal is to provide subscribers with regular discounts — of up to 50 percent off — on software and technology products you can use for your everyday computing. Our program will include software for security, PDF notation and conversion, file compression, system maintenance, backup, and more.

You’ll start seeing these product deals in mid-September. Soon, you’ll receive an e-mail explaining how to set your preference — subscribed or unsubscribed — to these exclusive deals.

Thanks for supporting the Windows Secrets Newsletter. I hope you enjoy the great deals we’re lining up for you. Drop me a note at andy@windowssecrets.com if you have ideas for other products and services that you’d like to see offered to Windows Secrets subscribers.

    — Andy

Andy Boyd is the Windows Secrets Newsletter product manager.

 
Top Story

Tame a new system’s hard-drive bloat


Susan bradley By Susan Bradley

You just bought that new Windows 7 computer, and the next thing you know — you’re running out of space.

Here are some tips and tricks to show where your hard drive space is going.

Once upon a time, I bought a computer with a 1GB hard drive and thought I’d never outgrow it. A few years later, I think nothing of buying Terabyte hard drives. The pundits might declare we’re in a post-PC era, but the size of my C: drive begs to differ. It’s not just my basic documents that are taking up space, not even those hundreds of digital photos and videos. With Windows, there can be many hidden — and unneeded — files that are choking your hard drive.

Start with the basic Windows cleanup tool

It’s always best to start with Windows’ common maintenance tools such as Disk Cleanup, shown in Figure 1. In this example, I could reclaim a whopping 39.1GB of drive space. Selecting the Clean up system files button removes old dump files, log files, queued-up Windows error reporting logs, and previous versions files as well. For more on using Disk Cleanup, see the SevenForums article, “Windows 7 — Disk Cleanup — open and use.”

Windows disk cleanup dialog box
Figure 1. You get to Windows’ Disk Cleanup tool by selecting Computer and right-clicking the target drive. Select Properties and Disk Cleanup.

Two simple ways to find space-wasting files

The typical Windows system is full of large files lurking on the hard drive and consuming an extraordinary amount of space. Some of these you want to keep — others probably not. TreeSize Free (info page) is one of my favorite utilities for hunting down these hard-drive hogs. After installation, select TreeSize Free (Administrator) and let it scan your C drive. It produces a detailed, Explorer-like window (see Figure 2) of the largest to smallest folders and files. I found 60GB of Top Gear TV show videos (a BBC automobile show) that I can either move to another drive or put on my NAS storage device.

TreeSize free
Figure 2. TreeSize Free helps you hunt down those folders and files that consume the most disk space.

Another space-saving technique, as documented in MS Support article 920730, is to disable Windows hibernation. If you have a large amount of data in RAM, it will take a similar amount of space on the drive to save it in a hibernated state. Be aware, however, that you could lose data if you place the computer in hybrid sleep mode and the PC loses power.

Trim down Windows’ system-update files

But there’s another hidden disk hog: your operating system’s installation and patching contents. Windows 7 keeps a complete set of system files in the Windows Component Store (found at C:Windowswinsxs). The folder has everything needed for a full Windows installation plus all updates to the operating system. Decide at a later date that you want to install a Web server on your Windows 7 — just to play around with coding (hey, it could happen) — and the needed files are there in the component store. You may not have installed Spider Solitaire, but its files — and those of any other optional Windows app — are hiding in the component store.

It’s the component store that lets you successfully roll back a service pack or patch to a pre-update state.

Windows uses a technology called NTFS hard links to keep track of these important OS building blocks. And for the links to work, the component store must never be moved from the Windows system volume.

Oddly, when you look at a list of these system files in Explorer, they appear twice their actual size. That’s because a file can be located in two places — the component store folder and in the windowssystem32 directory — both hard-linked and counted as one file by Explorer.

To save some hard-drive space, Windows 7 and Server 2008 R2 perform an automatic background operation called scavenging, which removes unneeded Windows 7 components.

Another way to save space is to make a service pack permanent — a process the scavenging feature does not do — and reclaim several gigs of drive space. However, once you make a service pack permanent, it cannot be removed.

(Note: If you followed my advice and manually installed Windows SP1, there are unneeded, left-over files on your system. However, if you installed SP1 via Windows Update, it automatically removed the unneeded files.)

With that warning, and if you installed Windows 7 SP1 a few months ago and are comfortable making it a permanent part of your Win7 installation, you can run the following administrator-level command (shown in Figure 3):

DISM /online /Cleanup-Image /SpSuperseded

winsxs cleanup command
Figure 3. Use this command to make Win7 Service Pack 1 permanent and reclaim disk space.

To run an admin-level command prompt, click Start/All Programs/Accessories, then right-click Command Prompt and choose Run as administrator. (Shown in Figure 4.) Now enter the command string.

winsxs cleanup command
Figure 4. Right-click Command Prompt for the option to run it as an administrator.

Old Windows hands will by now be wondering about that old XP trick of removing system-patch folders — once the updates were installed and you were comfortable that they were working properly. Sorry; that doesn’t work in Windows 7. As noted above, Windows 7 stores all update files as noted in the WinSxS folder. Microsoft Support article 2592038 explicitly states that manually deleting files from the component store can cause serious problems with the OS.

Given the relatively low cost of hard drives, the ultimate solution is to ensure you have a sufficiently sized drive — enough to account for growth of the WinSxS folder. Although a TechNet/The Windows Servicing Guy blog recommends a 40GB C: drive, my recommendation is at least 60GB to 120GB.

One of the enduring debates is whether to have one large C: partition that uses the entire physical drive, or to use several smaller partitions. Even Window Secrets contributors debate this point.

Having one partition is certainly simpler — and should alleviate the worry that WinSxS will fill up the main system partition. But there are some benefits to multiple partitions. The first is the ability to separate your personal data from system data. It makes it easier to move your documents from drive to drive or from computer to computer. Separate partitions also make it easier to perform system repairs and other maintenance tasks. If Windows needs to perform an automatic rollback, it could take significantly longer on a single, large partition. And running CHKDSK might also take longer than you’d like.

So plan your drive space carefully and keep an eye on the C: drive. Running too tight on the system drive will degrade performance and cause problems with applications. And use TreeSize Free periodically to root out those forgotten monster files.

Feedback welcome: Have a question or comment about this story? Post your thoughts, praise, or constructive criticisms in the WS Columns forum.

The Patch Watch column reveals problems with patches for Windows and major Windows applications. Susan Bradley has been named an MVP (Most Valuable Professional) by Microsoft for her knowledge in the areas of Small Business Server and network security. She’s also a partner in a California CPA firm.

 
Lounge Life

We hide error reports from our software


By Kathleen Atkins

You’d be surprised how often software is conscious and has intentions — at least in the minds of its users.

Most of us don’t name our computers — though many, many people have been overheard talking to their machines and not always dispassionately. Recently, Lounge member New Lounger wrote about the puzzling behavior of Windows Live Mail. WLM works like a charm, he reported, but only when New Lounger “grabs the error report window and moves it out of sight.” Out of sight of his mail program, presumably.

If New Lounger carries on a proper conversation with his computer via the designated dialog box, WLM simply stops working, stops talking, goes on strike. Still, labor negotiations with WLM are ongoing in the Lounge. More»

The following links are this week’s most interesting Lounge threads, including several new questions to which you might be able to provide responses:

Office Applications
General Productivity 
Two Office 2010 migration tools

Word Processing 
Creating TIFF from Word

Spreadsheets 
Want to clear cells on open

Databases 
Using snapshot format in Access 2010

Visual Basic for Applications 
Word 2007: Replace logo in header

Microsoft Outlook 
Outlook 2010 issues after using Easy Transfer
☼
Non-Outlook E-mail 
Live Mail crashes — after error report, closes
☼
Windows
General Windows 
Ten-minute boot time for old XP machine

Windows 7
Disk defrag: Which disks?
Questions about installing Win7
Trouble installing Python
☼


Windows Vista 
About a known issue with KB 979688 (MS10-083)
☼
Windows XP 
Disk-partition question
☼
Windows Servers 
Double-Take or ARCserve with SBS 2008?

Internet/Connectivity
Internet Explorer 
What is it with IE 9 and banking sites?

Third-Party Browsers 
Uninstalling disabled add-ons in Firefox 6.0?
☼
Application Servers 
SharePoint 2007: Versioning a document library

Networking
Recommend wireless access point or router?
☼
Social Media 
Removing Facebook or Google+ accounts

Other Technologies
Non-Microsoft OSes 
Not enough memory to load specified image

Security & Backups 
Acronis True Image update
☼
Other Applications 
Issues with magicJack


☼ starred posts — particularly useful

If you’re not already a Lounge member, use the quick registration form to sign up for free. The ability to post comments and take advantage of other Lounge features is available only to registered members.

If you’re already registered, you can jump right into today’s discussions in the Lounge.

The Lounge Life column is a digest of the best of the WS Lounge discussion board. Kathleen Atkins is associate editor of Windows Secrets.

 
Wacky Web Week

The CliffsNotes version of Star Wars

StarWarsrevisited By Tracey Capen

Few movies are better known than the six episodes of Star Wars — especially the original trilogy. But a few people have managed to miss this important artifact of American culture.

In this clever video, a young woman recounts what she knows of Star Wars, though she professes to never have watched an episode — and summarizes the storyline pretty well! Play the video




 
LangaList Plus

A simple fix for hangs when closing applications

Fred langa By Fred Langa

One likely culprit for application hangs is Windows’ “Client/Server Runtime Subsystem.”

Fixing it used to be a hassle, but a relatively new automated Fix-it from Microsoft can make it one-click simple.


Why does Word 2010 frequently hang on exit?

Reader Bob Fulks’s new portable has an annoying problem.
  • “I am getting an AppHang error on Microsoft Word 2010, factory installed on a new Sony laptop computer running Windows 7. (See Figure 1.)

    “It happens about half the time when I close Word. I click on restart and it restarts. Then I can close it normally.

    Any idea why this is occurring?”

    apphang error
    Figure 1. Bob Fulks captured this error message on one of the frequent occasions when Word did not fully close.

The screen shot shows that csrss.exe (circled in yellow) is actually causing the hang. That’s the Client/Server Runtime Subsystem, which handles a lot of the behind-the-scenes management of Windows’ graphical interface. CSRSS stores and retrieves the information it needs in data files associated with each user profile.

This article is part of our paid content. Subscribe.

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Hot Tips

How to tell Windows Live from Office 365

Katherine murray By Katherine MurrayThe recent release of Office 365 has stirred up some confusion among our readers. What does Office 365 have to do with Windows Live, and how do we know which group of tools — if either — we need?
A bewildering series of introductions Microsoft has pitched a number of products — especially online products — that came and apparently went over the past several years. Maybe you remember MSN Spaces, Microsoft’s first blogging attempt (which later became Windows Live Writer). Perhaps you’ve been using Office Live — the Web-based business suite that helped small businesses develop and market their websites. Those tools are now part of Office 365. And maybe you posted your files in Office Live Workspace which is now … um … Windows Live SkyDrive. You don’t have to follow the trail far to realize that it’s not unusual for products to change identities or morph into new services. At best, this is smart recycling of the best parts of former products. But it’s also jarring for users to keep pace with all the changes or to adjust when a favorite product goes away. The difference between aardvarks and orangutans As Woody Leonhard mentioned in this InfoWorld article comparing Office 365 and Google Apps, contrasti

This article is part of our paid content. Subscribe.

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Patch Watch

After 30 years, the PC is finally secure

Susan bradley By Susan Bradley

Just as the IBM PC turns 30, Microsoft’s Windows is finally dropping out of the Top 10 list of most vulnerable software.

It’s no small irony that, as we’re supposedly entering the post-PC era, we’ve finally figured out how to secure them — mostly.


Microsoft finally gets some security respect

Time to throw the PC a birthday party! August 12 marked the 30-year anniversary of the IBM PC’s release. I still remember when my sister purchased her IBM 8088 with two floppy disks — no hard drive — and booted up the computer for the first time. Back then, it came with binders of instructions and information.

Over those many years, Microsoft’s security reputation has crept from laughing stock to “most improved,” thanks to Windows Update and Windows 7, according to an August Kaspersky Labs security report.

Who’s on the Top 10 list of most vulnerable products? The report points to Adobe’s Flash and Oracle’s Java. Flash alone had seven of the 10 top vulnerabilities. (Both Java and Flash have recently released updates to fix critical security issues. Adobe’s whopping release was covered in the previous Patch Watch column.)

► What to do: Now, more than ever, ensure that all your third-party software is up-to-date. Tools such as Secunia’s PSI (info page) can help.

Oracle gives Java SE 6 a minor update

According to its release notes, Java SE 6 Update 27 does not add any new security fixes. It offers improved performance and stability — plus system certifications for Firefox 5, Oracle Linux 5.6, and Red Hat Enterprise Linux 6.0. Although Oracle has released Java 7, available on the JDK 7 Project page, it’s really only for software developers preparing new applications. It’s likely that your Java-based business applications are not ready for Java 7.

This article is part of our paid content. Subscribe.

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YOUR SUBSCRIPTION

The Windows Secrets Newsletter is published weekly on the 1st through 4th Thursdays of each month, plus occasional news updates. We skip an issue on the 5th Thursday of any month, the week of Thanksgiving, and the last two weeks of August and December. Windows Secrets is a continuation of four merged publications: Brian's Buzz on Windows and Woody's Windows Watch in 2004, the LangaList in 2006, and the Support Alert Newsletter in 2008.

Publisher: WindowsSecrets.com, 1218 Third Ave., Suite 1515, Seattle, WA 98101 USA. Vendors, please send no unsolicited packages to this address (readers' letters are fine).

Editor in chief: Tracey Capen. Senior editors: Fred Langa, Woody Leonhard. Copyeditor: Roberta Scholz. Program director: Tony Johnston. Contributing editors: Yardena Arar, Susan Bradley, Scott Dunn, Michael Lasky, Scott Mace, Ryan Russell, Lincoln Spector, Robert Vamosi, Becky Waring. Product manager: Andy Boyd. Advertising director: Eric Gilley.

Trademarks: Microsoft and Windows are registered trademarks of Microsoft Corporation. The Windows Secrets series of books is published by Wiley Publishing Inc. The Windows Secrets Newsletter, WindowsSecrets.com, Support Alert, LangaList, LangaList Plus, WinFind, Security Baseline, Patch Watch, Perimeter Scan, Wacky Web Week, the Logo Design (W, S or road, and Star), and the slogan Everything Microsoft Forgot to Mention all are trademarks and service marks of WindowsSecrets.com. All other marks are the trademarks or service marks of their respective owners.

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Copyright © 2012 by WindowsSecrets.com. All rights reserved.

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Trademarks: Microsoft and Windows are registered trademarks of Microsoft Corporation. The Windows Secrets series of books is published by Wiley Publishing Inc. The Windows Secrets Newsletter, WindowsSecrets.com, WinFind, Windows Gizmos, Security Baseline, Patch Watch, Perimeter Scan, Wacky Web Week, the Logo Design (W, S or road, and Star), and the slogan Everything Microsoft Forgot to Mention all are trademarks and service marks of iNET Interactive. All other marks are the trademarks or service marks of their respective owners.
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