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Home>Wi-Finally: wireless security that actually works

Windows Secrets Newsletter • Issue 54 • 2005-05-26 • Circulation: over 400,000


Table of contents 
  • Top Story: Wi-Finally: wireless security that actually works
  • Index of Reviews: Flat screens cover all price ranges
  • Briefing Session: OS testing secrets
  • Windows Secrets: Does instant messaging equal instant infection?
  • Patch Watch: April showers bring May service packs
  • Hot Tips: Windows options have hidden consequences
  • Wacky Web Week: Darth Tater slices his enemies

 
Top Story

Wi-Finally: wireless security that actually works

BrianLivingston2005 Wi Finally: wireless security that actually works By Brian Livingston

The security of Wi-Fi has largely been a joke. Wireless vendors have routinely shipped their products with all of their security features turned off, rather than take support calls from end users when things didn’t work. Fortunately, the pieces are now in place for you to have safe and secure Wi-Fi networking, wherever you may roam.

The latest piece to arrive is Microsoft support for WPA2 — Wi-Fi Protected Access 2. With the release of WPA2 client software for Windows XP earlier this month, you can now use the strongest form of Wi-Fi protection available without downloading third-party software. (Inexplicably, Microsoft’s client doesn’t support Windows 2000 or any other version of Windows. I’ll explain below how to achieve protection on non-XP systems.)

When Wi-Fi routers, access points, and adapters first became available in "b" versions (technically known as IEEE 802.11b), the only form of built-in security available was WEP — Wired Equivalent Privacy. This algorithm, however, was quickly cracked by hackers. WEP today is useless, since common hacker tools can discover its security key within minutes, if not seconds. This is now also true for so-called dynamic WEP (also called WEP with IEEE 802.1X), in which the key changes every few minutes. Neither WEP nor dynamic WEP can be relied upon.

With the widespread availability of WPA2, however, I can now whole-heartedly endorse the use of today’s fast "g" Wi-Fi (802.11g). Of course, that’s only if you enable its Wi-Fi Protected Access features.

The good news is that Wi-Fi manufacturers have built secure capabilities into almost all modern equipment. "There’s nothing that’s been sold from early 2003 on that cannot be upgraded to WPA," says Glenn Fleishman, editor of Wi-Fi Networking News, "as long as they’re from the major manufacturers: Linksys, Belkin, Apple, etc."

The bad news is that you’ll almost certainly have to turn these features on for yourself. Let’s walk though exactly how that’s done, shall we?

What’s wrong with unprotected Wi-Fi?

Many people wrongly assume, "I’m not doing anything important enough for hackers to care about." In reality, you have a lot to be concerned about if you use Wi-Fi without security turned on:

• Unauthorized access. Three hackers were sentenced to up to 12 years in prison last year for using Wi-Fi to access credit-card data in a Lowe’s hardware store in Detroit, Michigan. You may think you don’t store credit card information on your laptop. But how much do you want to bet that a credit card number, Social Security number, password, or other personal data isn’t located someplace on your hard disk?

• Zombie networking. Anyone near you can use your Internet connection in any way they wish if you’re unprotected. This includes mass distribution of spam, kiddie porn, or denial-of-service attacks. All of these things would appear to have come from your computer — because they did. Hackers with powerful antennas can use your signal from miles away.

• Legal liability. If an unsecured Wi-Fi connection is used for nefarious purposes, the issue of who’s legally responsible is still being worked out by courts around the world. But attorney Robert V. Hale II published a paper last month indicating you might be held liable in such a case. In the article, published by the Santa Clara Computer and High Technology Law Journal, he argued that people who allow unprotected Wi-Fi might be found to have given "apparent consent" to anything that’s done with the signal. Whether such a ruling would actually occur is anyone’s guess — but do you want to be the test case?

Throw out all your old Wi-Fi junk

For all of the above reasons, I’ve been leery of older, nonsecure Wi-Fi technology. To limit my exposure, I’ve emphasized wired Ethernet access in my office and configured a secure, virtual private network (VPN) for use in hotel rooms while traveling. (More on VPNs below.)

Now that WPA2 is widely supported, I’ve banned from my office all obsolete "b" equipment that can’t use WPA. (That goes for incompatible 802.11a equipment, too.) Wi-Fi "g" equipment is now a commodity that’s priced low enough to justify upgrading. For example, a 2-year-old Sony Vaio laptop I own had only "b" capability built in. I found a mini-PCI replacement card — an Intel PRO/Wireless 2200 BG, fully certified for WPA — for less than $29.

If you have old "b" equipment that can’t be upgraded to support WPA, it’s garbage. Throw it out and replace it. The cost is justified. The risk of using nonsecured Wi-Fi is not.

Security comes in two flavors: WPA and WPA2

Because the uselessness of the original WEP scheme quickly became obvious, the Wi-Fi Alliance trade group approved an early version of Wi-Fi Protected Access (WPA) in October 2003. An expanded standard, known as WPA2, was given formal approval in September 2004. Here’s the difference:

• WPA uses 128-bit encryption called TKIP (Temporal Key Integrity Protocol). WPA is a subset of the official IEEE 802.11i standard.

• WPA2 uses 128-bit encryption called AES (Advanced Encryption Standard), also known as CCMP (Counter-Model/CBC-MAC Protocol). WPA2 is a full implementation of IEEE 802.11i.

Whew. These people sure love their acronyms.

I consider both WPA and WPA2 to be secure methods of communicating using Wi-Fi. If you have equipment that supports only WPA, not WPA2, it’s safe to continue using WPA. If you’re buying new equipment, however, you should buy products that support WPA2. (Such products also support WPA.)

AES was selected by the U.S. National Institute of Standards and Technology (NIST) in 2000 as the winner of a competition to find the most secure encryption algorithm. Fifteen semifinalists from 12 countries were considered. AES encryption is required by U.S. governmental agencies and is considered secure enough that it’s used in military applications.

TKIP is perfectly adequate to protect ordinary Wi-Fi transmissions, however. AES was added to WPA to meet the needs of customers who communicate with the U.S. government and others who require this specific algorithm.

Note: University of Illinois associate professor Daniel J. Bernstein published a cautionary paper on AES earlier this month. He demonstrates that many implementations are vulnerable to an insider on a network. By sending millions of data packets, the insider can narrow down and ultimately guess the encryption key being used on a general-purpose CPU via a cache timing attack. In the paper, Bernstein promotes his own Salsa20 cryptographic function, which he says is easier to implement than AES.

“Pretty much any encryption algorithm is susceptible to timing attacks, so choosing on that regard doesn’t make that much sense,” said cryptographer Bruce Schneier in an e-mail interview. “Resistance will depend in the physical implementation of the encryption algorithm, and not on the protocol choice." The threat doesn’t seem to be imminent, but it bears watching. For more information and a link to the paper, see Schneier’s blog.

Authentication is either Personal or Enterprise

Both WPA and WPA2 support two vastly different ways for users to identify themselves to wi-Fi routers and access points as authorized: Personal and Enterprise.

• Personal Mode requires a pre-shared key (PSK). This key is, ideally, a long, complex password that’s entered into both a Wi-Fi router and any clients that are expected to connect to it. Generally, the same password must be used in the router and in all the clients that the router will talk to. This makes the PSK approach useful only for home users or small businesses, hence the name Personal.

• Enterprise Mode requires some form of logon to an authentication server. This could be a username/password combination, a secure token, or other logon methods. Enterprise Mode uses IEEE 802.1X authentication in a secure manner to verify the client to the router and the router to the client.

Some Wi-Fi products support both WPA and WPA2, but only in Personal Mode, not Enterprise Mode. If you’re buying new equipment, I recommend that you invest in products that support Enterprise Mode. (Such products also support Personal Mode.)

Setting up an authentication server to work with WPA or WPA2 is beyond the scope of this article. The details are described in a 23-page PDF report from the Wi-Fi Alliance entitled Deploying WPA and WPA2 in the Enterprise.

To help you find products that are certified to work with WPA and WPA2 in Personal and Enterprise Mode, the Wi-Fi Alliance has set up a useful database. The association tests each product to ensure that it interoperates with others that support the same level of compliance. You can then indicate the standards you want, and the site displays a list of all products that have been certified to comply.

For example, to look for Wi-Fi access points that support WPA2 and Enterprise Mode, simply select Filter Products By Access Point, check the box for WPA2-Enterprise, and click Submit. All matching products are then listed. Vendors have strong incentives to get certification (they can then display certified logos on their packaging, for instance), so the database is a fairly good representation of compliant products. To use the database, visit the Wi-Fi Alliance’s Certified Product Listing page.

For even better certification of Wi-Fi products, an intensive testing program has been announced by ICSA Labs, a respected independent research firm. ICSA requires products claiming WPA2-Enterprise compliance to meet a series of tests that are more demanding than those of the Wi-Fi Alliance.

ICSA launched its program as recently as May 5, though, so only one product has been certified to date (the Aruba 2400 Mobility Controller, in case you’re interested). But the effort bears watching for those who want only the utmost in security. See ICSA’s Certified Wireless Products Listing page.

Use a long key, such as 32 characters

If your Wi-Fi usage will be in a home or small business, and you can trust each Wi-Fi user not to give out your pre-shared key, the PSK method of authentication may be adequate for your needs. Be aware that anyone who knows the PSK can (with hacker software) decrypt and read other users’ traffic, so this isn’t a safe method for security-conscious businesses. It should be fine to use a PSK to support a few home or small-business users, though.

If you decide to rely on a pre-shared key and not set up an authentication server, however, you need to follow an important rule:

  • Make up a key that’s (A) substantially more than 20 characters long and (B) doesn’t contain any names or dictionary words.
Robert Moskowitz, senior technical director of ICSA Labs, has written an article explaining that PSK is "almost as bad as WEP" unless "only truly random keys are used." A dictionary attack against a key that’s merely a word or phrase "should be easier to execute than the WEP attacks," he says.

Since you rarely need to type the pre-shared key after it’s been entered into a Wi-Fi router and its clients, you can make the key both long and strong. That means using lots of numerals and punctuation marks, and both upper- and lowercase letters. Don’t even try to remember it by heart. (You should write down or print a copy of the key and store it in a safe place, obviously.)

One way to make up a strong key is to open a book and select a paragraph at random. Then write down the first letter of each word while randomly changing some of the letters to numerals, punctuation marks, and uppercase.

Or you can use a free online service, such as the WinGuides Password Generator. You specify the length you desire for your new key, such as 32 characters. You then turn on all of the service’s check boxes, such as Include Punctuation. When you click Generate Password, the service creates a strong key, complete with a nonsense sentence to help you definitively identify each character. For details, see WinGuides.

As the ideal solution, companies such as Atheros, Broadcom, and Buffalo have proposed and are implementing simple ways to generate strong keys. This includes push-button devices that do the work for you automatically. Unfortunately, these aren’t yet universal. For more information, see Fleishman’s discussion of these methods.

Three essentials: client, adapter, and router

Now we get to the heart of the matter: upgrading your Wi-Fi components to support WPA or WPA2.

To successfully establish a WPA or WPA2 session, three of your components need to support the standard:

• Client software.
• Wi-Fi adapter.
• Wi-Fi router (or access point plugged into a router).

I’ll briefly touch on the process of installing or upgrading these components, below.

Use Microsoft’s or a third party’s WPA2 client

Just to lay one more dose of jargon on you, the Wi-Fi Alliance refers to client software that supports WPA/WPA2 as a "supplicant." This word ordinarily means "someone who prays for favors." You may well feel like doing this if your Wi-Fi system doesn’t immediately work as expected.

Anyway, Microsoft’s new WPA2 client software should work with most or all WPA and WPA2 equipment, since Wi-Fi Alliance certification supposedly tests for interoperability. If you use Windows XP, it can’t hurt to download and install Microsoft’s WPA2 client. It integrates seamlessly into XP’s existing View Available Wireless Networks window. If you’ve succeeded in connecting wirelessly via WPA or WPA2, then "WPA" shows up in the description of the Wi-Fi network.

Microsoft’s WPA2 client is available through Knowledge Base article 893357. Don’t confuse this with an older WPA-only client, which is described in KB 815485.

If you use a version of Windows other than XP, you’ll have to download a WPA2 client from a third party. Two such clients that are highly regarded are:

• Funk Software’s Odyssey Client (free 30-day trial, $50 single-user license).
• Meetinghouse’s AEGIS Client (free 30-day trial, $40 single-user license).

Upgrading your Wi-Fi adapters and routers

There are so many different brands of Wi-Fi adapters, routers, and access points — each with its own upgrade procedures — that it’s impossible for me to describe them all in a meaningful way here. Instead, if you need help with this process, I recommend you read an old article on upgrading Linksys equipment to WPA that was published in the Oct. 14, 2003, issue of PC Magazine. (Caution: That article links to the older, WPA-only version of Microsoft’s client software.)

In general, the best place to look for details on how to upgrade a specific brand of hardware will be at that company’s Web site. That’s easier said than done, I realize. At the Linksys site, for example, there’s nothing about WPA or WPA2 on the company’s home page. Entering WPA2 in the home page’s search box returns no results. The trick is to click the Support tab, then the Knowledge Base link, then enter WPA into that search box. Sheesh.

Some older Wi-Fi equipment lacks support due to the fact that the brand on the box has gone out of business. That’s a shame, since some "b" cards that were sold as early as 1999 can actually be upgraded to support WPA (but not WPA2). If you’re in this situation, see Fleishman’s page on older 802.11b cards.

Internet cafés: open-air identity theft

The above steps will protect you when you’re using Wi-Fi in your own home or office. But what about when you need to use a laptop wirelessly in a hotel or an Internet café?

Unfortunately, most public hotspots have never turned on any security features and probably won’t for some time. One major exception is T-Mobile, which manages hotspots at more than 15,000 locations in 19 countries, including Starbucks, Borders Books, FedEx/Kinko’s, and Hyatt Hotels. T-Mobile now supports WPA in all of its sites and no longer supports WEP, according to the company’s security statement.

On the down side, T-Mobile charges $39.95 per month to use Wi-Fi at its locations. That’s fine if your company is paying. If it’s not, and you rely on free Wi-Fi access, you can protect yourself (even on unsecured wireless) by setting up a private virtual network (VPN).

If you work for a corporation that’s already set up a VPN, this step may have already been taken care of for you. If you’re planning to set up a VPN for the first time, a good introduction to two popular flavors — IPsec VPNs and SSL VPNs — is provided in a recent TechTarget article.

For home users and small businesses, creating a VPN from scratch is a daunting task. Fortunately, there are now low-cost services that will create and maintain a VPN for you, eliminating the technical work. Four of the players are:

• HotSpotVPN ($8.88/month)
• JiWire SpotLock ($4.95/month)
• PublicVPN ($5.95/month)
• WiTopia PersonalVPN ($79/year)

Of these four, HotSpotVPN has been in business the longest (three years) and supports the largest number of platforms (including Pocket PCs, Palms, Treos, and others). When comprehensive tests are conducted on these services by trusted reviewers, I’ll publish the results in future newsletters.

Lest you think you’re "just" surfing the Web or "just" checking your e-mail at a hotspot — and therefore don’t need any security — you should know about the latest threats. These include “evil twins” — hacker Wi-Fi servers that display logon pages that look exactly like the ones your local hotspot displays. You log in, just like you always do, and then surf the Web. You’re handing over your hotspot password and any number of other valuable passwords to the perpetrators. WPA and WPA2 prevent this kind of identity theft.

Whenever you use a public hotspot, you should always ask, "When will you support WPA2?" The counter clerk may not know what you’re talking about, but you can request that your question be sent upstairs to management. For more information, the Wi-Fi Alliance explains how public hotspots can implement WPA2 and still support nonsecured users in a PDF white paper.

Should you buy G, Super-G, or MIMO?

If you’re considering buying all-new Wi-Fi equipment, you’ll find a confused market, with three conflicting alternatives. We might call these Standard G (fast), Super-G (somewhat faster), and MIMO (somewhat faster with better range).

Evaluating all these competing products isn’t the purpose of this article, but you can examine the extensive tests of major Wi-Fi products published in the June 7, 2005, PC Magazine (which isn’t yet posted on the Web at this writing). The reviewers awarded the magazine’s Editors’ Choice to three Linksys models, one in each speed category. (For more information on these Wi-Fi router reviews, see this issue’s Index of Reviews and Security Baseline columns.)

The routers that claim the fastest throughput, called MIMO routers, cost several times the price of Standard G routers. I believe Standard G equipment pencils out as the most cost-effective upgrade for home users and small businesses at this time. Such routers should give you adequate throughput and range if your Wi-Fi usage occurs mainly in one or two rooms of your home or office.

If you need greater range than that, consider buying a MIMO router but not purchasing special, high-priced MIMO adapters. Fleishman, who’s tested numerous setups, finds that ordinary, low-cost "g" adapters do gain a benefit from the extra range that the expensive MIMO routers provide. There’s no boost in throughput when using the simpler adapters, but if you’re primarily using Wi-Fi just to access the Web, your broadband connection (typically 2 or 3 Mbps) will never get close to saturating a Wi-Fi router (about 20 Mbps, real world).

If ordinary "g" equipment satisfies your needs for now, super-fast 802.11n equipment will be a better future upgrade path than MIMO. High-speed 802.11n devices are expected to ship in early 2007. Today’s MIMO products, despite their “pre-N” advertising pitches, won’t be upgradable to 802.11n and won’t be compatible.

The top six steps you shouldn’t bother with

With all the details given above, using Wi-Fi securely may seem to you like an enormous undertaking. If so, take a deep breath and plunge ahead. I can at least save you from some grief by listing a few things that won’t help your security. They’ll just waste your time.

George Ou, a columnist for ZDnet, has provided us with a fascinating rant against "The Six Dumbest Ways to Secure a Wireless LAN":

• MAC filtering.
• SSID hiding.
• LEAP authentication.
• Disabling DHCP.
• Interior antenna placement and low power.
• Limiting your use to 802.11a or Bluetooth.

He argues persuasively that all of the above techniques are useless in securing your Wi-Fi system. He barely mentions WEP, reiterating that it can be cracked in minutes. For more details, see Ou’s list of the dumbest ways.

There’s much more, but I’ll stop here for now. To send us more information about WPA or WPA2, or to send us a tip on any other subject, visit WindowsSecrets.com/contact. You’ll receive a gift certificate for a book, CD, or DVD of your choice if you send us a comment that we print.

Brian Livingston is editor of the Windows Secrets Newsletter and the coauthor of Windows 2000 Secrets, Windows Me Secrets, and eight other books.


 
Index of Reviews

Flat screens cover all price ranges

Vickie Stevens 2005 Flat screens cover all price ranges These days, it’s less expensive than ever to lighten up your desktop with a new LCD.

In this week’s issue, we lead off with LCD reviews for every budget. We’ve also put together new reviews on cameras, motherboards, and wireless routers.

 

W050526SharpLCD Flat screens cover all price ranges
  19- TO 23-INCHLCDs
Size matches quality in LCD review
Laptop Magazine tests five big LCD monitors and finds Sharp’s 23-inch, PC/TV hybrid dwarfs all others. It’s pricey, so the editors also speak highly of a smaller Sony model, calling it “a steal”.
Sharp 23-Inch Widescreen LCD and TV Monitor (IT-23M1U) (Editors’ Choice, Score: 5.0/5.0)
Sony 19-Inch MFM-HT95 (4.5)
Link to all ratings and full review


W050526SamsungLCD Flat screens cover all price ranges
  17-INCHLCDs
PC Mag rounds up budget LCDs
Less expensive monitors can also be attractive, as PC Magazine proves with their review of sub-$500 LCDs. Of the three tested, Samsung’s SyncMaster model proves to be the best.
Samsung SyncMaster 711T (Award, Score: 10.0/10.0)
Link to all ratings and full review


W050526HumaxTivo Flat screens cover all price ranges
  DVDRECORDERS
Humax tops CNET’s list of DVD burners
CNET helps narrow down hard-disk-enabled DVD recorders by naming the Humax as the master. The editors chose the model for its simplicity and functionality.
Humax DRT800 (80-hour TiVo) (Score: 8.2/10.0)
Link to all ratings and full review


W050526Nikon7900 Flat screens cover all price ranges
  LARGE-SCREEN DIGITALCAMERAS
2-inch LCD digicams impress Laptop Mag
In Laptop Magazine’s roundup of compact, big-screen digital cameras, Canon and Nikon share top honors with their bright LCDs and sharp resolution.
Nikon Coolpix 7900 (Editors’ Choice, Score: 4.5/5.0)
Canon PowerShot SD500 (Editors’ Choice, 4.5)
Link to all ratings and full review


W050526Asus Flat screens cover all price ranges
  MOTHERBOARDS
Asus wins PC World’s battle of the boards
Performance numbers were close between 10 boards in PC World’s Test Center trials (five Athlon 64 and five Pentium 4), but the Asus came out ahead in price and features.
Asus A8N-SLI Deluxe (Athlon 64 boards, Best Buy, Score: 4.5/5.0)
Abit Fatal1ty AA8XE (Pentium 4 boards, Best Buy, 4.0)
Link to all ratings and full review


W050526AppleiPodPhoto Flat screens cover all price ranges
  MP3PLAYERS
CNET finds best value per MP3 dollar
CNET compares overall function and price per gigabyte of the latest MP3 players. Their results make the Apple iPod Photo the editors’ top choice as the most bang for your buck.
Apple iPod Photo (60GB) (Editors’ Choice, Score: 8.3/10.0)
Link to all ratings and full review


W050526ApricornMini Flat screens cover all price ranges
  PORTABLE HARDDRIVES
Apricorn is Laptop Mag’s top drive
Laptop Magazine puts pocket-sized hard drives (under 10 oz./284 g) head to head. The Apricorn Mini 40GB outperforms all others, the editors find.
Apricorn EZ Bus Mini 40GB (Editors’ Choice, Score: 4.5/5.0)
Link to all ratings and full review


W050526LinksysG Flat screens cover all price ranges
  WIRELESSROUTERS
PC Mag names Linksys best in Wi-Fi
Breaking down wireless by class (G, Super-G, and MIMO), PC Magazine tests routers in each market segment. (See the related Wi-Fi security and Security Baseline stories in this issue.) Three different Linksys models come out on top for each network need and speed.
Linksys Wireless-G WRT54G (802.11g, Editors’ Choice, Score: 4.0/5.0)
Linksys Wireless-G WRT54GS (Super-G, Editors’ Choice, 4.5)
Linksys Wireless-G WRT54GX-SRX (MIMO, Editors’ Choice, 4.0)
Link to all ratings and full review

——————
For non-U.S. sources of information on a product reviewed above, enter the model name into a search box at one of the following links: Canada / U.K / Elsewhere

Vickie Stevens is research director of WindowsSecrets.com.
 

 
Briefing Session

OS testing secrets

PaulThurrott OS testing secrets By Paul Thurrott

If you’re considering an operating-system change — perhaps to a new operating system version, or even to a completely different operating system — do your homework first. You can test new systems without having to wipe out the OS you’re already using.

We’ve previously discussed why you should treat your home PCs as if they were in a managed, corporate environment. This places you in the role of administrator for your systems and those of your family.

But what if you’re considering upgrading to a new Windows version — like the 64-bit, “x64″ version of Windows XP — or even a Windows alternative like Linux? In cases such as these, it makes sense to test new configurations first before making a permanent move. Here are some strategies for doing so.

Play it safe with virtual machines

If the system or configuration you’re considering is a 32-bit operating system running on x86-based hardware, consider using a virtual machine environment. These software packages let you run a complete operating system inside a window on your current OS. That way, you can install products like Windows XP, Linux, or even Sun Solaris without having to touch your underlying system at all.

To the PC, a virtual machine appears as an application while running, and a small set of files on the hard disk. But to the operating system, the virtual machine seems like a real PC, albeit a fairly slow PC.

Two primary competitors exist today, VMWare Workstation 5 and Microsoft Virtual PC 2004. VMWare, at $189, is more expensive than Virtual PC ($129), but it is clearly superior. First, VMWare natively supports non-Windows OSes, such as Linux. VMWare also offers better performance and is compatible with USB devices plugged into the host system, a feature Virtual PC lacks.

Virtual machines are good for backward compatibility. Let’s say you upgrade to XP but find that certain 16-bit DOS and Windows applications no longer work properly. You could install an older version of Windows inside a virtual machine under XP and run those applications from there.

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Windows Secrets

Does instant messaging equal instant infection?

ChrisMosby Does instant messaging equal instant infection? By Chris Mosby

Instant messaging programs are a popular way of communicating with your friends and family over the Internet. These same programs have also become a fast and easy way for hackers to spread viruses, worms, and Trojans that can infect your computer.

This threat to computer security is not new, but lately hackers have been stepping up their attack on instant messaging systems by discovering new exploits and rapidly releasing new versions of malware that take advantage of instant messaging’s widespread use.

In this new battlefront in the war to take over your computer, it seems that MSN Messenger is getting hit the worst.

In March of this year, the first variant of the Kelvir virus spread across the MSN Messenger network by enticing people to click a link to view a funny picture. People who clicked the link weren’t laughing for long. The virus spread through their contact list and installed a worm called Spybot that very literally gave control of their computer to someone else.

Since then, there have been over 40 variants of this virus, sometimes emerging faster than antivirus vendors can come up with protection. According to Symantec, the latest of these variants appeared as recently as May 19.

Make sure you’re up to date

The first thing you can do to protect yourself against this kind of threat is to make sure that the instant messenger you’re using is the latest version. This won’t protect you from unpatched exploits, but it will get you started down the right path.

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Patch Watch

April showers bring May service packs

SusanBradley April showers bring May service packs By Susan Bradley

The old saying is, "April showers bring May flowers," but in this case we got service packs instead.

This week brings us two major service packs, one of which (SBS) is a bit more near and dear to my heart. First off, SQL Server 2000 Service Pack 4 was released. And then, right behind it was Small Business Server 2003 Service Pack 1.

In this column, I’ll first discuss a few other important patches that have just showed up. Then we’ll plunge into the two service packs.

Windows Installer 3.1 is re-released

Version 2 of Windows Installer 3.1 came down from Redmond in the past few days. This fixes an issue in which the installer would fail if it tried to update a file covered by Windows File Protection. The new installer is also available for download via SUS and WSUS for download. See Knowledge Base article 893803.

When .NET SP1 looks updated, but it isn’t

I’d been expecting the re-release of the Windows installer. But I was a bit surprised on a couple of workstations to find that Windows Update was offering an update to .NET Service Pack 1 (KB 867460).

At first I thought it might be a re-release of this service pack. The re-release could have, among other things, fixed a conflict between .NET SP1 and Microsoft Security Bulletin MS05-004 (887219). If you install MS05-004 before applying .NET Service Pack 1, SP1 fails to install. This problem was confirmed by Microsoft on May 12 in KB 899619.

But, after investigating, I realized I had installed some new third-party software to these particular workstations. This software had installed a pre-service-pack version of .NET on these machines. Windows Update was noticing the older version and merely offering .NET SP1, which we already know about.

This drives home a point about installing any new software on your system — even software that you might not think would bring in anything that would need security patches. Your final step after installing your new software should be a quick run to Windows Update to make sure the new software didn’t re-introduce any old vulnerabilities.

Is your tablet freezing, or is it just me?

As I’m typing this month’s Patch Watch from a Acer Tablet, I’m reminded of a recent Knowledge Base article about Tablet PCs. It was numbered KB 895593 and was discussed in Rod Trent’s blog, but neither the article nor the discussion still appear to be on the Web now. Does anyone know what happened to these documents? I’ll keep an eye out for the KB article, and if any more information becomes available, I’ll include it in an upcoming Patch Watch column.

Delay SQL 2000 SP4 if you’re running AWE

And now to our big service packs. First up is SQL Server 2000 SP4.

If you’re running the Enterprise version of SQL Server 2000 and using more than 2 GB of memory with Address Windowing Extensions (AWE), you should delay your testing and deployment of SP4. At this time there are known issues in those setups. This is more fully explained in KB 899761.

For other SQL Server 2000 installations, there are advantages to deployment of this service pack. One of the most important is that it will allow you to remove hotfixes and patches. The service pack is available from Microsoft SQL Server download page.

SBS 2003 SP1 is a biggee

The other large (and I do mean large) service pack released this month is Small Business Server 2003 Service pack 1. Due to the fact that SBS is a suite of software, its service pack is similar. The upgrade requires five separate downloads for a total of more than 200 MB.

I’d strongly recommend that you order the CD-ROM rather than monitor this tedious download. If you do decide to download the individual components of this service pack, feel free to visit your local movie theater and catch the latest Star Wars installment, as the feed will take quite some time.

The five-part service pack is actually only for SBS Standard. SBS Premium customers, who are entitled to an upgrade to ISA Server 2004, are required to obtain the CD, which is the only way to get the Premium-specific updates.

The five parts of the Standard service pack are Windows 2003 SP1, Sharepoint SP1, Exchange 2003 SP1, an upgrade to allow workstations to be automatically upgraded to Windows XP SP2 when they are attached to the server, and a final Small Business Server service pack. The latter component upgrades the Sharepoint and MSDE instances to Service Pack 4.

The size of this service pack, and the fact that the Premium Edition with ISA Server 2004 requires you to order the CD-ROM, means that people’s preliminary feedback has been a bit quiet so far. However, one should not consider service packs a minor event. This is anywhere from a 2- to 4-hour install (not even counting the download), so plan accordingly.

Remember this when installing service packs

I just don’t get it sometimes. While service packs are some of the most tested software around, they still require "change management." You should test them before deployment and not try to accomplish them the same day you get them.

We’ve had some major service packs released this spring. Besides the SQL Server and Small Business Server service packs described above, we had the March release of Windows 2003 Service Pack 1.

For all of these, the key thing one must do is plan. At a minimum, check your hardware to ensure it supports the service pack to begin with.

As I’ve discussed in Patch Watch before, Windows Server 2003 Service Pack 1 as well as Small Business Server Service Pack 1 have issues with Dell Open Manage 4.3 or below. If you have the Dell software installed, wait until the 4.4 version becomes available before installing either of these two MS service packs.

While I’ve found that servers with little or no customization normally have zero issues with the installation of service packs, you’d be wise to ensure you have 2 gigs, if not more, of hard drive space on drive C. You also need to disable your antivirus protection as well as unplugging your server from the Internet before you begin the service-pack upgrade process.

For those with customizations on their Small Business Server 2003 machines, I’ve put together some documentation to help you review your setup and ensure that you have no issues. The documents at Smallbizserver.net require registration for access but, if you register, they’ll walk you step-by-step through the service-pack installation process.

Not an administrator, you say?

R.N. Folson wrote in about the here today, gone tomorrow, here again Windows Installer 3.1, described above. It reminded me that while many of the readers of this newsletter may not consider themselves network administrators, you are definitely patch administrators.

I use Windows Update on my own workstation as a "trust but verify" mechanism. It ensures that I’m installing not only the security updates, but also all the other critical but "nonsecurity" patches Microsoft may send our way. You may not feel you have the ability to pre-test the patches on test machines, so we here at the newsletter try to do at least some of it for you.

Security advisory was dealt with in April patch

Microsoft security advisory 899480 indicated on May 18 that a vulnerability exist in the underlying connectivity of the Internet, better known as TCP/IP. This vulnerability, however, is closed if you installed MS05-019 (released on April 12), Windows XP SP2, or Windows 2003 SP1. Keep in mind, however, that MS05-019 is slated by Microsoft to be re-released in June, and you may want to install or re-install it then. This updated patch will correct issues with VPN and network connectivity.

No new update for MSN Messenger

We didn’t see a new update for MSN Messenger this month, although rumors of one were flying. Microsoft merely update some text on the download page, which had the effect of changing the visible publication date. This is discussed more detail in the MSRC blog.

When safe computing means disabling AV protection

Here’s a reminder about antivirus and antispyware programs. The only time you should disable these programs is when installing service packs. Otherwise, keep them in place, turned on, and up to date.

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Hot Tips

Windows options have hidden consequences

Ian Maddox 2005 Windows options have hidden consequences By Ian Maddox

Security can be defined as "giving up a little convenience in exchange for greater peace of mind that you won’t be hacked."

In this issue, we uncover a security tradeoff that means giving up one form of security for another. We’ll also show you a little-known Windows feature (or is is a bug?) that might explain where your missing .html files went.

McAfee VirusScan update requires lowered security

Frequently, using the highest level of security means sacrificing something else. In some cases, the strongest security settings may even preclude other protective options. Reader J.R. Hodel writes in with this account of a poorly-planned update delivery service:

  • “Just last night I had a really eye-opening experience with a serious security issue.

    “I have McAfee firewall and virus protection at home, and realized that it had been a long time since I had been notified of an available update. So I started the Security Console and clicked on the Check for updates button. After a minute, it told me that there weren’t any outstanding updates.

    “But thinking about it, I hadn’t seen the update box for a long time. After clicking around a little I was able to discover that my last update had been in early March! And I had just been notified by e-mail that they had sucked $39.95 from my CC account!

    “Well, after a long time surfing around their site, I found some instructions about updates. As a Firefox user, I had gone to IE’s security console and disabled automatic downloads, ActiveX execution, etc., and set the security level to High.

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Wacky Web Week

Darth Tater slices his enemies

W050526DarthTater Darth Tater slices his enemies

W050526TwentyQuestions Darth Tater slices his enemies

  With the release on May 19 of the final episode in the Star Wars double trilogy, the Organic Trade Association has taken this opportunity to release its own 3-minute animated film. In it we meet Darth Tater, Cuke Skywalker, Ham Solo, Chewbroccoli, and many other ripe characters. The association announced the video in its spring PDF newsletter. Play the video

Not to be left out, a definitely nonorganic food source has produced its own widescreen video. In this one, Lord Vader uses his mystic orb (bottom photo) to read your mind. That’s right, just think of an animal, vegetable, or mineral, and the powers of the Dark Side will enable the Sith lord to determine what you’re thinking. The site is called the SithSense.

There are many more such hilarious Revenge of the Sith videos at Atom Films. They’ve brought together on one page the best parodies (although not the two videos above) in the 2005 Star Wars Fan Film Awards.

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Table of contents

Top-scoring articles in the past 12 months
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  • Time for a .NET update we can’t ignore 4.30
  • Getting the most from Windows Search — Part 1 4.25
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  • Upgrades end in erratic, partial hangs 4.25
  • Get wired performance from your Wi-Fi network 4.24
  • Caution: Bumps in the road to IPv6 4.23
  • Patch Watch adds problem-patch update chart 4.23
  • ZeuS Trojan reinvents itself as bots rock on 4.22
  • Pros and cons of a ‘keyfile’ password 4.21
  • April brings showers of browser patches 4.20
  • Readers comment on the LizaMoon infection story 4.20
  • Office 2007 gets its final service pack 4.19
  • Putting Registry-/system-cleanup apps to the test 4.19
  • The advanced system-recover toolkit 4.18
  • One year and 99 security bulletins later 4.18
  • Don’t pay for software you don’t need — Part 3 4.17
  • What to do when Windows refuses to boot 4.17
  • Make the most of Windows 7′s Libraries 4.16
  • Keeping you up to date: say no to .NET — again 4.16
  • Internet Explorer gets another round of patches 4.15
  • Vacation’s over; it’s a big round of patches 4.15
  • Big-time Wi-Fi security for the small office 4.14
  • Office File Validation patch leads to problems 4.14
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Trademarks: Microsoft and Windows are registered trademarks of Microsoft Corporation. The Windows Secrets series of books is published by Wiley Publishing Inc. The Windows Secrets Newsletter, WindowsSecrets.com, WinFind, Windows Gizmos, Security Baseline, Patch Watch, Perimeter Scan, Wacky Web Week, the Logo Design (W, S or road, and Star), and the slogan Everything Microsoft Forgot to Mention all are trademarks and service marks of iNET Interactive. All other marks are the trademarks or service marks of their respective owners.
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