With much of the U.S. focusing on cold and snow, at least Windows updates from Microsoft aren’t adding to the pain.
But what Microsoft gives, Apple takes away — the latest iTunes for Windows is having some serious installation issues.
Still not ready for KB 2862330
Last October, Microsoft released one of its most troublesome patches — KB 2862330. The side effects from this update included Blue Screens of Death, USB-device failures, and — apparently — Bluetooth devices losing their settings. The update was reissued in January to fix the USB 2.0 core-stack flaw that afflicted specific computer configurations. But that update to the update apparently didn’t correct all problems.
To avoid KB 2862330 and other problematic updates, you need at the very least to set Windows Update to Download updates but let me choose whether to install them. In other words, make sure Install updates automatically isn’t set.
It’s generally good practice not to hide problematic security updates such as KB 2862330; eventually they’re either recalled, updated, or deemed acceptable for most Windows configurations.
If you’ve been impacted by this update, uninstalling it should return your system to working order. To do so, click Control Panel/Windows Update. Next, click the Installed Updates link near the bottom of Windows Update’s left panel. Enter the update’s identifier (in this case, KB2862330) into the search box, located in Installed Updates’ upper-right corner. That should filter the list of installed updates down to the one you’re looking for. Right-click the update and then click Uninstall.
Note: If KB 2862330 was installed and you’ve not had problems with your USB devices, leave it installed.