After installing two recent Windows kernel updates, some PC users have been forced to reinstall their OS.
Plus: More problems for IE 10 for Windows 7, an update on Win7 SP2, and some updates that are rather special.
MS13-036 (2808735, 2823324, 2840149)
A Windows kernel update causes havoc for some
Windows kernel updates are always a bit of an adventure. They have a history of being troublesome, but they’ve also revealed malicious software installed on systems. Back in 2010, for example, when users installed KB 977165 (MS10-015) on systems infected by the Alureon rootkit (more info), they were rewarded with Blue Screens of Death.
This month, the kernel-mode driver update — KB 2823324 (MS13-036) — has caused a double whammy. First, some Win7 users in Brazil were hit with a STOP: c000021a error and were unable to boot their machines. Although users didn’t lose their data, the recovery wasn’t easy. MS Support article 2839011 recapped the issues and provided several options for getting affected machines back to working order. Those options range from using System Restore to removing the update using a DISM command (more info).
As if that weren’t enough, some Windows users running Kaspersky Anti-Virus for Windows Workstations or Kaspersky Anti-Virus for Windows Servers versions 184.108.40.2064 and 220.127.116.111 got invalid-license messages after installing this patch.
On April 23, Microsoft replaced KB 2823324 with KB 2840149 to fix those issues.
I recommend keeping KB 2808735, also included in MS13-036, on hold, too. MS Support article 2808735 notes that after installing the update, some users might be unable to install certain Multiple Master fonts. The article, unfortunately, doesn’t say which Multiple Master fonts.