When your problem turns out to be a known issue

Lounge member (and student) bassfisher6522 signed up for the free educational version of Office 365. All was well until one afternoon when Outlook informed him he needed to reactivate his account.

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Slightly skewed — but true — American history

There are many myths about Thanksgiving. John Green, novelist, historian, and video blogger, undertakes to set the holiday in its true context.

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Is it a simple software error — or malware?

Cleaning up a rough PC-patching month

Help for picking your next anti-malware tool

Picking the right anti-malware app can be onerous; there are dozens to choose from, and rapidly evolving exploits are constantly putting them to the test. Fortunately, a few independent organizations such as AV-Comparatives are also testing leading security packages and posting the results.

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A remote Windows Secrets Thanksgiving

To celebrate the Thanksgiving holiday, Windows Secrets’ editor in chief is on the road, visiting family. This age of Internet everywhere and mobile computing makes remote publishing relatively easy — especially with a bit of preparation.

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Tool to prevent one problem can cause another

Lounge member EWek11 is baffled by a Windows Group Policy error message that arises in response to the Google Picasa updater.

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Puff, the lion-hearted rooster, rules

Meet Puff, the fancy rooster, and Blacko, the chicken-hearted cat.

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Can’t get Windows 10 Technical Preview to work!

Cloud data protection: Synching versus backup