In frustration I wrote at the end of August to all affected subscribers telling them what they could do to ensure future delivery.
Unfortunately I made an error and the email was sent to a much wider group including a number of subscribers who had never had problems receiving their newsletter.
I apologize to these subscribers for having caused unnecessary concern. The error was no one’s fault but mine.
At least something good came out of it. You now have a healthier appreciation that when it comes to computers, I can make as many mistakes as other folks :>)
One of the suggestions I mentioned to ensure delivery was to use my free RSS notification service  to let you know when each premium monthly issue is published. For those without RSS I suggested they make use of a free third party notification service  that’s email based.
Even if you have been reliably getting this newsletter I still recommend you use a notification service. It’s a useful backup and it doesn’t cost you a cent. You can subscribe using the links below.
 http://www.techsupportalert.com/rss/monthly-issue-premium.xml => RSS
 http://www.techsupportalert.com/feedburner.htm => email notification
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