By Fred Langa
It was a typical winter day in Seattle — gray, rainy, and raw — when I visited Windows Secrets reader Gary Nobel.
Gary’s system would occasionally slow “to a crawl.” I was there to find out why.
This was the first in a new series of House Calls, an occasional project where I visit a reader’s home or business and attempt to diagnose and cure real-life PC problems. The idea behind House Calls is simple: selected Windows Secrets readers and I collaborate to learn new techniques for analyzing, maintaining, and improving personal computers — which we then share with all Windows Secrets readers.
It works like this. Some months ago, I issued a call for volunteers for a personal, onsite, PC troubleshooting session. From time to time, I select one of the more interesting problems plaguing a reader — a problem that might apply to a wider audience. And rather than diagnose the problem remotely, I pay the reader a personal visit to his or her home or place of business — at my own expense. I do whatever I can in one day to solve the problem (or problems) and make the hardware and software run as well as it can.
Get our unique weekly Newsletter with tips and techniques, how to's and critical updates on Windows 10, Windows 8, Windows 7, Firefox, Internet Explorer, Google, etc. Join our 460,000 subscribers!
Subscribe and get our monthly bonuses - free!
The Windows 7 Guide, Volume 3: Advanced maintenance and troubleshooting provides advanced tools for keeping Microsoft's premier operating system up and running smoothly. Get this excerpt and other 4 bonuses if you subscribe FREE now!