The help desk — sixth-century edition

Sixth century help desk By Revia Romberg

Magic, isn’t it, when you know how something works? We rarely need to call a help desk to use our laptops, smartphones, and e-book readers — we know how to turn that technological page. But that wasn’t the case when we first picked up these digital devices.

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Now imagine state of the art technology circa 500 A.D. — the printed book. It was a novelty to almost everyone. This video imagines a scribe’s consternation when confronted by his latest upgrade — from scrolls to bound text. Play the video

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All Windows Secrets articles posted on 2011-04-28: