Author Archives: Tracey Capen

Tracey Capen

About Tracey Capen

Editor in chief Tracey Capen was the executive editor of reviews at PC World magazine for 10 years, from 1995 to 2005. He was InfoWorld's managing editor of reviews from 1993 to 1995 and worked in the magazine's test center and as networking editor from 1989 to 1992. Between his stints at InfoWorld, he was senior labs editor at Corporate Computing magazine.

Help for coping with stalling Windows Update

As Microsoft turns more and more of its attention to Windows 10, keeping earlier versions of Windows updated seems to be getting short shrift. Windows 7 users have been dealing with slow and stalled updating for a long time — with various levels of success solving the problem.

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Hanging up on when Windows phones home

An ongoing and daunting topic continues to be managing the information our PCs send back to Microsoft.

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Questions and concerns about routers and SSDs

Plenty of forum members were interested in the thread, “Which is best way to connect router.” And while you’re in the Hardware section, you might check out the discussion about giving up on a solid-state drive.

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How much memory does your system support?

Increasing system RAM is one of the most cost-effective ways to boost system performance (right after upgrading the main drive from HHD to SSD). But the maximum memory capacity of Windows systems is puzzling for many PC users.

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