Author Archives: Tracey Capen

Tracey Capen

About Tracey Capen

Editor in chief Tracey Capen was the executive editor of reviews at PC World magazine for 10 years, from 1995 to 2005. He was InfoWorld's managing editor of reviews from 1993 to 1995 and worked in the magazine's test center and as networking editor from 1989 to 1992. Between his stints at InfoWorld, he was senior labs editor at Corporate Computing magazine.

Two computing problems seemingly never go away

For many Word users, creating and running a mail-merge session must be one of the most baffling tasks, as evidenced by the recent posts in the Word Processing forum. Equally puzzling for many Win7 users is the ongoing issue with Windows Update — or, more precisely, lack of updates.

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Changing the updating rules for Windows 7

Microsoft’s move to roll-up updates for Win7 has generated much confusion and angst.

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Updating application not getting updates

Everyone who uses a personal computer has their own list of favorite utilities. But a post noting that a popular application — Personal Software Inspector — has gone many months without an update generates a long discussion about its continuing value.

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Why you should always test your recovery plan

A hard system crash can really ruin your day — or days, or even weeks. Often, getting the PC back up and running on a basic level is the easy part; then comes restoring your applications, data, and settings.

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