Author Archives: Nathan Segal

Nathan Segal

About Nathan Segal

Nathan Segal has been a freelance writer for over 15 years. He has authored over 600 articles and six books. His topics have included digital imaging and Photoshop, technology, tutorials, and travel.

What to Do When You Can’t Upgrade to Windows 10

Back in July 2015, the Windows 10 upgrade became available to the general public, and I was excited about the possibilities for a new user experience.  I looked forward to being able to upgrade my laptop, a Lenovo Thinkpad Edge. Before running the installation, I made use of the compatibility checker, which gave my computer a clean bill of health. Unfortunately, when the time came, the Windows 10 installation failed and rolled back to Windows 7. Each time that happened I received a message which read something like “hardware error CO 13.” Googling told me nothing useful. Even calls to Microsoft didn’t help. I was on the phone for four hours and in the end, they told me I was dealing with a hardware error, but they couldn’t tell me what it was. Fast forward two years, when I was able to get in touch with Microsoft MVP Richard Hay, who spends a lot of time troubleshooting and exploring Windows 10 for SuperSite: Windows. He was going to troubleshoot the installation process to see what was going on. What follows are the steps we took to try and troubleshoot why my Lenovo Thinkpad Edge would not upgrade to Windows 10. For … Read More »

Revisiting MS TechNet’s updated Autoruns utility

One of Microsoft’s more popular TechNet/Sysinternals power utilities, Autoruns provides a detailed view into apps that start automatically in Windows. It’s a powerful tool for sniffing out malware, system performance problems, and obsolete-but-still-running code.

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