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  1. #1
    New Lounger
    Join Date
    Feb 2001
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    Crashes and Tools menu (Word 2000)

    Word often crashes when I am saving a file. There is nothing complicated about my set-up or the way I use Word. I usually re-boot and generally receover the file,. but it is obviously very annoying. Any suggestions how to avoid the problem?

    The other annoyance is the Tools menu, which seems to acquire Mail Merge headings as it goes along and must include up to 50. I can delete them, but they then appear all over again (I don't even use Mail Merge). Any ideas?
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  2. #2

    Re: Crashes and Tools menu (Word 2000)

    Hi dejordan,

    It sounds like the problem in with the Works Suite Add-in. Take a look in your Control Panel and Add-Remove Programs and uninstall the Add-In if it is listed.

    If this is the case, then I recommend recreating This should fix your toolbar issue along with removing any additional traces of the Add-In.
    Cheers! <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

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