REPOST TO PUT AT TOP OF QUEUE Have not recd any responses. Would appreciate reading some suggestions on this instead of the same tired old discussions of lost addressbooks and email problems.
************************************************** ***************************************
When I attach a contact to a meeting, appointment or other Outlook item, the label that is displayed is the value in the personal name fields, even when the File As is entirely different. This results in unfriendly behavior like businesses getting labeled with only the first name of the last customer service rep I spoke to instead of by the business name. How can I get the Insert command to label the inserted Contact using the File As field? For example, a Contact icon would be labeled AT & T instead of Linda.