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  1. #1
    New Lounger
    Join Date
    Sep 2004
    Thanked 0 Times in 0 Posts
    I am using Windows Live Mail with Windows XP. In general it works fine, however, I have a message in the inbox that I can not delete. When I try to do anything with it, I get the following error: There was an error opening this message, An error has occurred. It will not let me delete it, open it or anything thing. What do I do?


  2. #2
    Super Moderator CLiNT's Avatar
    Join Date
    Dec 2009
    California & Arizona
    Thanked 609 Times in 557 Posts
    Sounds like a message that got corrupted while downloading, or didn't download properly and
    the client is trying to rectify it.

    1 close and restart the client and try to delete message or allow client to re-download message.
    2 If email is web based; sign on at website email and delete message there.
    3 Locate your default email directory: Tools>>Options>>Advanced>>Maintenance>>Store Folder.
    Locate inbox folder and delete message from there. (move all other messages out prior to this)
    4 Repeat #3 in safe mode.

    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

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