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  1. #1
    2 Star Lounger
    Join Date
    May 2001
    Monte Sereno, California, USA
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    I am starting to get Blue Screens caused by DRIVER_POWER_STATE_FAILURE with some regularity.
    Maybe one or two a week.
    The extended message says KB960884 Stop error when plugging 1394 disks.
    I only have one 1394 drive and it is my internal one, so it is not really being unplugged.

    The message goes on to say a Hot fix is needed and then warns that "Installing the incorrect hotfix can cause damage to your system."

    Does anyone know why this failure is occurring and
    should I byte the bullet and install the recommended hotfix?

    Ray A

  2. #2
    Super Moderator Deadeye81's Avatar
    Join Date
    Dec 2009
    North Carolina, USA
    Thanked 113 Times in 97 Posts

    You can read the MS Knowledge Bulletin here. I gather you do not use an external 1394 (Firewire) hard drive with your system. So I would not use the hotfix.

    The following can also generate the DRIVER_POWER_STATE_FAILURE message: During shut down of the computer,trying to suspend or resume the computer from sleep mode, or attempting to suspend or resume the system from hibernate mode. Driver conflicts tend to show up during these events.

    When you see the BSOD again, write down the entire error message, including any hex code if it lists any. Check Device Manager for any yellow warning symbols on a device. Also check the Event Viewer Windows Logs = Application Log and System Log, for any critical errors listed involving drivers when you recover from the next BSOD.

    Check the contents of the C:\Windows\minidump folder to see if a driver error is referenced. Post it in this thread if you can.

    "We make a living by what we get, we make a life by what we give." Sir Winston Churchill

  3. #3
    5 Star Lounger petesmst's Avatar
    Join Date
    Dec 2009
    Cape Town, South Africa
    Thanked 51 Times in 40 Posts
    Have a look at this thread:

    Or try "whocrashed", downloadable at:
    (My Setup: Custom built: 4.00GHz Intel Core i7-6700K CPU; MSI Z170A Gaming Carbon Mobo (Military Class V); Win 10 Pro (64 bit)-(UEFI-booted); 16GB RAM; 500GB SAMSUNG 960 EVO M.2 NVME SSD; 512GB SAMSUNG 850 PRO SSD; Seagate 2TB Barracuda SATA6G HDD; 2 X GeForceGTX 1070 8GB Graphics Card (SLI); Office 2016 Prof "Click to Run" (32-bit); Acronis TI 2017 Premium, Norton Internet Security, VMWare Workstation12 Pro). WD My Book 3 1TB USB External Backup Drive). Samsung 24" Curved HD Monitor.

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