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  1. #1
    4 Star Lounger
    Join Date
    Nov 2002
    London, Gtr London, England
    Thanked 0 Times in 0 Posts

    Word 2010 closes on opening "old" docs

    I have a colleague who has just installed Office 2010. previously he was on 2003. Now when opening any old documents Word imediately closes. It seesm to think it needs to convert the document(s). We found a reference to this problem pointing to the mswrd632 file in common files - i have a clean 2010 installation and domn't have tyhis file. However renaming this did not fix anything.

    This may be caused by him receiving a 2010 word file that he then edidted in 2003 and returned so it went docx -> doc -> docx probably more than once.

    Anyone else experiences this and what did you do about it?

    thanks..................... liz

  2. #2
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Silicon Valley, USA
    Thanked 94 Times in 90 Posts
    You might be able to use the Office 2010 installer to run a "repair" of Office. Or uninstall all versions of Office and reinstall Office 2010.

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