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  1. #1
    New Lounger
    Join Date
    Mar 2010
    Charlotte, N.C. USA
    Thanked 0 Times in 0 Posts

    application won't open

    I hope I'm posting to correct forum but since I feel it's a win7 problem here goes. I have a sony vaio laptop with win7 of course. It came pre-installed with microsoft office starter edition. Now I've used this app plenty of times before but maybe not in the past month or two. Now when I try to start it from start menu, I get a pop up message that states "the application can not be opened. Try again or repair the product in control panel." Now of course I go to the control panel and there's no option to repair. Only delete it. I know some apps have the option to repair but not this. And it happens no matter if I try and open any other program like excel or office 2010 tools. Now I didn't get an oem disc but I did make a repair disc when i first got the computer a year ago. I have a back up but seems excessive and didn't really want to go that way only as a last resort. And using system restore isn't an option because I don't really know when this hiccup happened. Has anyone else experienced this?

  2. #2
    Super Moderator CLiNT's Avatar
    Join Date
    Dec 2009
    California & Arizona
    Thanked 609 Times in 557 Posts
    Are you sure it wasn't a trial version?
    Are you able to dig up a product key for your version of Office?
    When you right click on it in CP it should present
    2 options, Unistall or Change;

    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Build your own system; get everything you want and nothing you don't.
    Latest Build:
    ASUS X99 Deluxe, Core i7-5960X, Corsair Hydro H100i, Plextor M6e 256GB M.2 SSD, Corsair DOMINATOR Platinum 32GB DDR4@2666, W8.1 64 bit,
    EVGA GTX980, Seasonic PLATINUM-1000W PSU, MountainMods U2-UFO Case, and 7 other internal drives.

  3. #3
    Plutonium Lounger Medico's Avatar
    Join Date
    Dec 2009
    Thanked 937 Times in 856 Posts
    Did you have just Word and Excel, or did it also include Power Point and Outlook? If the latter then it was not a Starter Edition, but most likely a trial edition.

    From a MS Office 2010 web site:

    What end users can do with Office Starter 2010
    • Create and edit basic Word documents and Excel spreadsheets with 100 percent file fidelity
    • Open existing Word and Excel documents
    • Manage a simple home budget
    • Write letters
    • Create newsletters with photos and easily send them out
    What end users cannot do with Office Starter 2010
    • Create PowerPoint presentations
    • Manage email with Outlook
    • Organize notes, media, and project resources in one place using Microsoft OneNote
    • Add comments or track changes to documents
    • Analyze data with pivot tables
    • Enhance documents with SmartArt graphics
    • Automate and accelerate repetitive tasks using programmable macros
    • Customize the quick access toolbar
    • Connect to an external data source in Excel
    • Create a report with a table of contents, footnotes, and bibliographies
    • Turn off the advertisements
    This is just a partial list of the functionality missing from Office Starter 2010. However, end users can activate the missing functionality by purchasing a Product Key Card for an appropriate full Office suite.
    Have a Great Day! Ted

    Sony Vaio Laptop, 2.53 GHz Duo Core Intel CPU, 8 GB RAM, 320 GB HD
    Win 8 Pro (64 Bit), IE 10 (64 Bit)

    Complete PC Specs: By Speccy

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