A good friend in another state has a problem with her Lexmark Impact S301 multifunction printer. Back when I still lived close by, I helped her set it up when it was new. It worked fine for months. Then suddenly it started shooting out blank pages. It's not an ink problem. She can scan and print copies just fine. The problem occurs only when she tries to print a Microsoft Works document from her Windows Vista computer. The printer connects wirelessly with the computer. Sorry, I don't live close enough to put my hands on the equipment. Can anyone suggest a fix? Thanks!