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  1. #1
    2 Star Lounger
    Join Date
    Jan 2001
    Yreka, California, USA
    Thanked 0 Times in 0 Posts

    Word 2010 File Block Settings Error

    I have a user who all of a sudden started not being able to open documents. He gets an error message: "File Block Settings prohibit the action." We had him go into Word Options, Trust Center, Trust Center Settings, File Block Settings, and Restore Defaults. He did that and he is now able to open documents that have the docx extension, but still is unable to open documents with the.doc extension.

    These are documents that he has worked on in the recent past. Any suggestions on how to remedy the problem will be greatly appreciated.
    Thanks much, Judy Crawford

  2. #2
    Super Moderator
    Join Date
    Jan 2001
    Melbourne, Victoria, Australia
    Thanked 295 Times in 267 Posts
    On my Word 2010 machine, restoring defaults still blocks Word 95 docs. Did he untick all the options on that screen or just restore the defaults?
    Andrew Lockton, Chrysalis Design, Melbourne Australia

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