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  1. #1
    New Lounger
    Join Date
    Sep 2014
    Thanked 0 Times in 0 Posts

    spyware/adware popped up, I think its a scam

    Threat information: Windows 8, Microsoft, version 8 Claims I have spyware/adware on my 1 month old Toshiba laptop. Says...MUST call 1-877-599-2253, googled it, found nothing....finally I called, no person, but went on hold, for 2 secs....dropped call. Less then 1 minute later I answered a call from 1-855-875-1572 nobody there. So I goggled that number....turns out to be 1st choice tech support. Does this sound legit? Not sure what to do....using my old pc till I get some suggestions. Do I close the screen? And run a scan? It says not too!!!! Ugh please please help! Thank you!

  2. #2
    Super Moderator CLiNT's Avatar
    Join Date
    Dec 2009
    California & Arizona
    Thanked 609 Times in 557 Posts
    NEVER call anybody in the above kind of situation whether it's legit or not. (You don't really know for certain)

    Head over to Bleeping Computer, a trusted site by many here, and download a copy of
    Malwarebytes Anti-Malware & AdwCleaner
    If you have to, download them from a safe computer to a USB stick.

    Start with Malwarebytes then AdwCleaner, preferably in Safe Mode.
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Build your own system; get everything you want and nothing you don't.
    Latest Build:
    ASUS X99 Deluxe, Core i7-5960X, Corsair Hydro H100i, Plextor M6e 256GB M.2 SSD, Corsair DOMINATOR Platinum 32GB DDR4@2666, W8.1 64 bit,
    EVGA GTX980, Seasonic PLATINUM-1000W PSU, MountainMods U2-UFO Case, and 7 other internal drives.

  3. The Following User Says Thank You to CLiNT For This Useful Post:

    Teena1971 (2014-09-02)

  4. #3
    Star Lounger Hawk's Avatar
    Join Date
    Dec 2009
    Georgia - USA
    Thanked 7 Times in 7 Posts
    You're not the only one that got that drive-by malware.

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