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  1. #1
    Join Date
    Mar 2007
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    Win 7 64 updates

    The most annoying part of Windows is updates! They work sometimes, they cause problems if not in right sequence unbelievable. In any event, I now have a new dilemma... I have 4 small bit updates that go through the motions of installing and even declaring that they have installed and yet they haven't and the next shut down or boot up they rear their ugly heads! I have tried to manually install one at a time and it appears to work fine. When I reboot after it's alleged installation, I go to Windows updates and nothing happened. All four pains are still there! I thought maybe it was my fault for some unknown reason but I noticed that my wife's laptop did same!!

    Security Update for Windows 7 for x64-based Systems (KB2676562) Download size: 15 KB
    Security Update for Windows 7 for x64-based Systems (KB2871997) Download size: 23 KB
    Security Update for Windows 7 for x64-based Systems (KB2872339) Download size: 23 KB
    Update for Windows 7 for x64-based Systems (KB2882822) Download size: 23 KB

    I have been around since DOS so I do have enough knowledge to be dangerous. This problem leaves me clueless? I appreciate your help!

  2. #2
    Super Moderator
    Join Date
    Aug 2012
    Durham UK
    Thanked 1,047 Times in 995 Posts
    Run Disk Cleanup as an admin which will remove any obsolete WUs and then try them again.

    When I've done a search for those updates on my Win 7 x64 the install dates display as for -

    the 1st - 01/01/2013
    the 2nd - 13/05/2014
    the 3rd - 13/09/2013
    the 4th - 09/10/2013

    The 01/01/2013 date is probably because that is the last time I factory reset this machine so its issue date will have been earlier.

    I run Disk Cleanup as an admin after each month's updates so not sure why mine are not showing as more recent.

    You could run MS's Fixit or the applicable one in Show All

  3. #3
    3 Star Lounger
    Join Date
    Sep 2014
    Hampshire, UK
    Thanked 53 Times in 36 Posts
    Next time they are offered to you (and your wife), hide them. Right-click on them, and select "hide". Hopefully you won't be offered them again.

  4. #4
    Administrator jwitalka's Avatar
    Join Date
    Dec 2009
    Thanked 822 Times in 737 Posts
    See if this is of any assistance:


  5. #5
    WS Lounge VIP Coochin's Avatar
    Join Date
    Jun 2014
    Queensland, Australia
    Thanked 366 Times in 319 Posts
    I have seen many Windows computers that had Windows Update problems, especially updates that repeatedly fail to install. Until about two years ago I would run certain batch files and/or commands in "Command Prompt", depending on the specific error(s), but these days I usually follow these steps (in order):

    1. Run the the Microsoft FixIt Tool for WU, which often fixes the problem.

    2. If the FixIt tool doesn't help try installing the System Update Readiness tool for your version of Windows.

    3. If neither steps 1. or 2. solve the problem, then you could try running Windows Repair (All In One).

    I have used Windows Repair successfully on many customers' computers during the past two years, or so. It fixes many more Windows problems than just WU issues, but I advise against overuse - only run it if you are sure there is a problem, and that Windows Repair is likely to fix it (read the documentation & follow the recommendations in the program).
    Last edited by Coochin; 2014-10-30 at 22:35. Reason: correction
    Computer Consultant/Technician since 1998 (first PC was Atari 1040STE in 1988).
    Most common computing error is EBKAC: Error Between Keyboard And Chairback
    Confuscius said: "no use running harder if you're on the wrong road" and "any problem once correctly understood is already half-solved".

  6. The Following User Says Thank You to Coochin For This Useful Post:

    RolandJS (2014-11-05)

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