Page 1 of 3 123 LastLast
Results 1 to 15 of 38
  1. #1
    New Lounger
    Join Date
    May 2011
    Posts
    24
    Thanks
    5
    Thanked 0 Times in 0 Posts

    Can't remove icon from desktop

    I am running Win 8.1. I recently installed a program (Bears DeskSite) and in doing so, an icon was created on my desk top. The program wasn't what I was expecting, so I deleted it. However, the icon for this program remains on my desktop and I cannot remove it. I have searched for references to the icon using things like Windows Explorer and some search utilities and cannot find the icon name any where. How can I get the icon off my desktop? This problem is not critical, but is irritating.
    Thanks,
    Mike Rapp

  2. #2
    Administrator jwitalka's Avatar
    Join Date
    Dec 2009
    Location
    Minnesota
    Posts
    6,957
    Thanks
    120
    Thanked 822 Times in 737 Posts
    What happens when you right click on the icon and select Delete?

    Jerry

  3. #3
    New Lounger
    Join Date
    May 2011
    Posts
    24
    Thanks
    5
    Thanked 0 Times in 0 Posts
    Hi Jerry!
    It doesn't matter if I right click on the icon and try to delete it that way. Don't I wish! I get a message asking whether I want to "uninstall" the product. When I indicate that I do, I get a message stating that the action is only good for products that are installed. That makes some sort of sense because I already uninstalled the program. It's the icon (shortcut) on the desktop that remains. Also, if I try dragging the icon to the Recycle Bin (using either right or left button) the icon will not stay there. I even tried re-installing the program and uninstalling it using the uninstall option on the shortcut and no dice. The program is deleted, but the icon remains. Any hints? Thanks,
    Mike Rapp

  4. #4
    WS Lounge VIP Coochin's Avatar
    Join Date
    Jun 2014
    Location
    Queensland, Australia
    Posts
    2,473
    Thanks
    38
    Thanked 366 Times in 319 Posts
    Quote Originally Posted by MDRapp View Post
    ...Any hints?...
    Click (once only) on the shortcut to select (highlight) it, press and hold down the "Shift" key on your keyboard, then press the "Delete" key. You should see a prompt "Do you want to permanently delete..." click OK (or Yes).
    Computer Consultant/Technician since 1998 (first PC was Atari 1040STE in 1988).
    Most common computing error is EBKAC: Error Between Keyboard And Chairback
    Confuscius said: "no use running harder if you're on the wrong road" and "any problem once correctly understood is already half-solved".

  5. #5
    New Lounger
    Join Date
    Jan 2015
    Location
    Oregon
    Posts
    3
    Thanks
    0
    Thanked 0 Times in 0 Posts
    @Coochin's suggestion was going to be mine. If his doesn't work try the following (May be a bit complex)

    Delete through Elevated Cmd
    1) Win+R, Type Cmd, Hit Enter.
    2)Once the window opens type the following: "runas /user:%username% cmd.exe" (Type in a password if asked. It wont appear on screen but type it anyway and hit enter.
    3)Type "cd %userprofile%\Desktop" Hit Enter.
    4)Type "Dir" and hit enter. Note whether or not the name of the icon appears in the following list. If so continue steps.
    5)Type "Del "G*"" Hit Enter. (The letter G in this case should be replaced with first few letters of the icon in question.)

    I hope this method works. If not try rebooting the computer and retry the steps of previous options.
    Let us know if it helps.

  6. #6
    Super Moderator
    Join Date
    Jun 2011
    Location
    New England
    Posts
    5,105
    Thanks
    188
    Thanked 725 Times in 638 Posts
    Quote Originally Posted by th0s View Post
    Delete through Elevated Cmd
    "runas /user:%username% cmd.exe"
    I don't see what's elevated about running cmd as yourself.

  7. #7
    New Lounger
    Join Date
    May 2011
    Posts
    24
    Thanks
    5
    Thanked 0 Times in 0 Posts
    The icon in question does not appear in the directory list of my desktop after step 4. It looks like this is some sort of "ghost" icon, and I say the hell with it. If this is the only problem with my system, I am willing to live with it.
    Thanks so much for everyone's time and trouble.
    Mike Rapp

  8. #8
    Super Moderator
    Join Date
    Jun 2011
    Location
    New England
    Posts
    5,105
    Thanks
    188
    Thanked 725 Times in 638 Posts
    It's from http://www.desksite.com/intro.html, but I don't see any support or FAQ there.

  9. #9
    New Lounger
    Join Date
    May 2011
    Posts
    24
    Thanks
    5
    Thanked 0 Times in 0 Posts
    Well, Bruce, it looks like I'm doomed to live with that *&^%! icon forever. I'll just slide it down into a corner of my screen and live with it.
    Thanks.
    Mike Rapp

  10. #10
    Silver Lounger
    Join Date
    Mar 2014
    Location
    Forever West
    Posts
    2,156
    Thanks
    0
    Thanked 268 Times in 257 Posts
    What's the name of the program involved?

    I don't see what's elevated about running cmd as yourself.
    I've noticed in Win7 and Win8.1 there are some things that, even though the User has administrative rights, can't be done unless doing the right-click and Run as administrator bit. I also never see any obvious difference but whatever required it worked.

  11. #11
    New Lounger
    Join Date
    Jan 2015
    Posts
    24
    Thanks
    0
    Thanked 3 Times in 3 Posts
    What if you re-installed the program, then try to delete the icon? That way it might do the un-install then delete the icon.

  12. #12
    WS Lounge VIP Calimanco's Avatar
    Join Date
    Dec 2009
    Location
    Bradford UK
    Posts
    816
    Thanks
    1
    Thanked 168 Times in 149 Posts
    Install Unlocker . Right click on the icon to be removed. Choose Unlocker and set the option required.

    http://www.emptyloop.com/unlocker/

    Note. Some AV programs may flag it, but it is safe.

  13. #13
    Silver Lounger RolandJS's Avatar
    Join Date
    Dec 2009
    Location
    Austin metro area TX USA
    Posts
    1,914
    Thanks
    111
    Thanked 144 Times in 141 Posts
    SUPERAntispyware [paid version], EMCO move [& delete] on boot [free version] are just two more options available to get rid of that icon. I've gotten rid of pesky folders & files that way. Best to reboot afterwards, smoother sailing afterwards.
    "Take care of thy backups and thy restores shall take care of thee." Ben Franklin revisited.
    http://collegecafe.fr.yuku.com/forum...-Technologies/
    Backup, backup, backup! -- Lady Fitzgerald (sevenforums)
    Clone or Image often! Backup, backup, backup, backup... -- RockE (Windows Secrets Lounge)

  14. #14
    Silver Lounger RolandJS's Avatar
    Join Date
    Dec 2009
    Location
    Austin metro area TX USA
    Posts
    1,914
    Thanks
    111
    Thanked 144 Times in 141 Posts
    I've noticed in Win7 and Win8.1 there are some things that, even though the User has administrative rights, can't be done unless doing the right-click and Run as administrator bit. I also never see any obvious difference but whatever required it worked. -- Berton

    Berton, I second everything you've said earlier [as quoted above]. I even followed Coochin[?]'s advice about clicking "run as admin" within Properties > Compatability section of each and every important shortcut I have.
    "Take care of thy backups and thy restores shall take care of thee." Ben Franklin revisited.
    http://collegecafe.fr.yuku.com/forum...-Technologies/
    Backup, backup, backup! -- Lady Fitzgerald (sevenforums)
    Clone or Image often! Backup, backup, backup, backup... -- RockE (Windows Secrets Lounge)

  15. #15
    Gold Lounger wavy's Avatar
    Join Date
    Dec 2009
    Location
    ny
    Posts
    2,556
    Thanks
    274
    Thanked 170 Times in 158 Posts
    The icon in question does not appear in the directory list of my desktop after step 4. It looks like this is some sort of "ghost" icon
    Is there still an "All Users" Dir in W8 ?? Maybe look there and Unhide in folder options just for kicks for the duration of the process.
    David

    Just because you don't know where you are going doesn't mean any road will get you there.

Page 1 of 3 123 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •