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  1. #1
    2 Star Lounger artied2's Avatar
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    Laptop not seeing external hard drive.

    I just plugged in an external HD into my laptop. Obviously, I need to format the new drive. But it doesn't show up anywhere. Except, I get the taskbar icon that allows me to disconnect the "USB mass storage device". So, the computer kinda sees it, but not anyplace else. Am I missing a step?

  2. #2
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    First look in disk Management and make sure the drive has a letter assigned. Also with external drives it is a good idea not to connect through a hub or use a USB cable longer than the original.
    Joe

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    2 Star Lounger artied2's Avatar
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    Where do I find "disk management"? I don't have anything like that in my control panel.
    Also, I'm using the supplied, short cable, direct into the USB port.

  4. #4
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    artie,

    Computer|Manage|Storage|Disk Management

    Zig

  5. #5
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    Try Looking in Computer Management or right click on Computer icon and it should have manage in the drop down list.
    Joe

  6. #6
    WS Lounge VIP Coochin's Avatar
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    Click "Start" then right-click "Computer" then left-click "Manage" then left-click "Disk Management" (under "Storage") in the left pane.

    If your external HDD is listed you might have to "initialise" it, and/or format it before Windows will assign a drive letter.
    Computer Consultant/Technician since 1998 (first PC was Atari 1040STE in 1988).
    Most common computing error is EBKAC: Error Between Keyboard And Chairback
    Confuscius said: "no use running harder if you're on the wrong road" and "any problem once correctly understood is already half-solved".

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