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  1. #1
    5 Star Lounger Vincenzo's Avatar
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    Run dll: error starting module

    Recently we started seeing this message upon startup of this Windows 8.1 computer:

    Run Dll There was a problem starting 0142.dll The specified module could not be found.

    When I research it online I cannot find that exact file name. There is a similarly named file related to HP printers, so I uninstalled the HP software for the printer, and disconnected the printer. But I still see the message, so maybe this file has nothing to do with the printer after all.

    How can I find out what is creating this issue?

    Thanks

  2. #2
    WS Lounge VIP Calimanco's Avatar
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    HPBF0142.DLL Download the latest driver and software from HP and reinstall.

  3. #3
    5 Star Lounger Vincenzo's Avatar
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    I did that - uninstalled the old software, unplugged the printer, installed the new, still the same error.

    Thanks

  4. #4
    Administrator jwitalka's Avatar
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    Run MSConfig, click on the Startup tab and disable all entries. Reboot and see if the problem goes away. If it does, reenable things in groups until you find the culprit.

    Jerry

  5. #5
    5 Star Lounger Vincenzo's Avatar
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    Good idea, Jerry, thanks.

    I found an entry called just 0142. I disabled it and that fixed it.

    I was suspicious so I ran MBAM and ADWCleaner, but they came up clean.

    Thanks

  6. #6
    Administrator jwitalka's Avatar
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    Glad to hear you found the culprit.

    jerry

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