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  1. #1
    Bronze Lounger
    Join Date
    Jan 2001
    Virginia, USA
    Thanked 1 Time in 1 Post

    Error when searching for updates to Win8.1

    I'm pulling maintenance on my granddaughter's Asus Windows 8.1 laptop. Eventually, I'll upgrade it to Win10, but that can wait. Right now, all I want is to make sure she has all the Windows updates she needs. We gave her this computer in March. Imagine my dismay when I see this error message on the Windows Update windowó

    Most recent check: Never!
    Error code: 80244019

    My search has turned up some discussions around that error code. Some experts have advised checking for a virus. I've run the Windows Malicious Software Removal Tool; I've scanned the machine with Avira AV; I've run Malwarebytes and CCleaner. I've found no trace of a virus. I've rebooted the machine repeatedly, but nothing changes.

    Today, I clicked to search for updates and got a fairly long list of routine updates. I chose to install them one at a time, and that first one seemed to install with no problem. But then I clicked again to search for updates, and this error popped up ... again.

    Suggestions, anyone?
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