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  1. #1
    New Lounger
    Join Date
    Jul 2010
    vancouver,Bc, Canada
    Thanked 0 Times in 0 Posts

    upgraded to 10 from 7 and I can not find any of my WLM mail files, address book or ms word files

    Hopefully someone can help.

    Yesterday I used the UG from 7 to 10, trusting all files and folders etc would be transferred
    and be in place as it is on 7.
    The following is now not to be found, or i am not savy enough to find it.
    I do not have great computer knowledge.

    1 all win live mail settings and files
    2 all emails
    3 all desktop ikons and short cuts
    4 all MS word files and folders (still use Office Pro 2003)

    this is so far what I could not find. Who knows what else is turning up as missing?
    can someone help please?
    how do I get these files back?

    I was thinking to reverse the upgrade back to WIN7.
    would it re-set to my original Win7 and files?
    and could i then UP to 10 later again?
    thank you for your help

  2. #2
    Super Moderator CLiNT's Avatar
    Join Date
    Dec 2009
    California & Arizona
    Thanked 609 Times in 557 Posts
    if you cannot find any of your files in their prior locations, then you can search for them in the Windows.old folder.
    To do that look here;

    The next time you decide to perform an upgrade make certain that your files are all backed up
    on your own volition, and NOT by blindly trusting what an upgrade purports to entail.

    recover email from the windows.old folder
    Last edited by CLiNT; 2016-02-08 at 18:22.
    Invest a little time and energy in a well thought out BACKUP regimen and you will have minimal down time, and headache.

    Build your own system; get everything you want and nothing you don't.
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