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  1. #1
    New Lounger
    Join Date
    Dec 2009
    Eastern PA
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    Can't move emails between folders in Thunderbird.

    There are 2 IMAP email accounts on the computer. I have been able to save emails from the inbox of account a to folders on account b until the computer was hit by the Locky ransomeware. It did not appear that Locky affected the Thunderbird folders or program. Shortly after everything was running again, I found I could not drag and drop or move with the context menu an email between the accounts. In addition the program will not save a copy of an email to the sent folder in IMAP but will save the copy to the local folders sent folder. I haven't tried reinstalling Thunderbird yet. Can anyone help?

  2. #2
    Silver Lounger RolandJS's Avatar
    Join Date
    Dec 2009
    Austin metro area TX USA
    Thanked 145 Times in 142 Posts
    Thunderbird uses two folders:
    Users --> [user] --> AppData --> Local --> Thunderbird
    Users --> [user] --> AppData --> Roaming --> Thunderbird
    Save everything in those folders to a safe place. What I do not know: how and where Thunderbird keeps two separate accounts within those folders.
    Uninstall Thunderbird, restart, reinstall Thunderbird. Keep us updated as to what happens.
    "Take care of thy backups and thy restores shall take care of thee." Ben Franklin revisited.
    Backup, backup, backup! -- Lady Fitzgerald (sevenforums)
    Clone or Image often! Backup, backup, backup, backup... -- RockE (Windows Secrets Lounge)

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