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  1. #1
    5 Star Lounger
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    Find HP Model Number?

    Got an HP Pavilion laptop in the dv6000 series that I want to check for newer drivers, get a Users manual, etc. Unfortunately the paper label on the bottom is worn enough I can't find the model number. I can, however, see a Service Tag number, but I can't find anywhere on the HP website where I can USE that number. Any suggestions?

  2. #2
    WS Lounge VIP mrjimphelps's Avatar
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    HP doesn't make it very easy. (It's very easy on the Dell website.)

    Try this, from the PC you want the info about:
    Go to hp.com
    Hold your cursor on Support, then choose Support and Troubleshooting.
    Click Find your Product. Click Identify Now.

  3. #3
    Administrator Rick Corbett's Avatar
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    I've knocked up a quick WMI query that works on my HP desktop and gives me this:

    wmi.png

    Copy/paste the following into Notepad then save it as something like "Win32_ComputerSystem.vbs":

    Code:
    On Error Resume Next
    
    Const wbemFlagReturnImmediately = &h10
    Const wbemFlagForwardOnly = &h20
    
    arrComputers = Array(".")
    For Each strComputer In arrComputers
       Set objWMIService = GetObject("winmgmts:\\" & strComputer & "\root\CIMV2")
       Set colItems = objWMIService.ExecQuery("SELECT * FROM Win32_ComputerSystem", "WQL", _
                                              wbemFlagReturnImmediately + wbemFlagForwardOnly)
    
       For Each objItem In colItems
          WScript.Echo "Manufacturer: " & objItem.Manufacturer & vbNewline & "Model: " & objItem.Model
       Next
    Next
    (Alternatively, I've also attached it as Win32_ComputerSystem.txt. Download it and rename it to Win32_ComputerSystem.vbs. (For security reasons the forum software doesn't allow the attachment of .VBS or other script files.)

    Double-click on the .VBS file and hopefully it will provide similar info to my HP, i.e. the model no.

    Hope this helps...
    Attached Files Attached Files

  4. #4
    Silver Lounger lumpy95's Avatar
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    Speccy should also give you all the info necessary. http://www.piriform.com/speccy

  5. #5
    Administrator Rick Corbett's Avatar
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    Quote Originally Posted by lumpy95
    Speccy should also give you all the info necessary.
    I was a bit surprised to find that the model no. is about the only info that Speccy doesn't report. I checked a number of Speccy reports I have saved but none mention the model no.

    I have an old version of SIW (a portable version downloaded from portableapps.com) and this does show the model no. (as Product Name):

    siw.png
    Click to enlarge

    Unfortunately it looks like the free portable version has been retired and the last version available from portableapps.com doesn't work on Windows 8 or newer.

    Hope this helps...

  6. #6
    Administrator Rick Corbett's Avatar
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    The freeware utility HWiNFO also reports the model no. (as Computer Brand Name):

    hwinfo.png
    Click to enlarge

    It also works with Windows versions up to and including Win 10.

    Hope this helps...
    Last edited by Rick Corbett; 2016-10-11 at 11:17. Reason: Added more info

  7. #7
    Silver Lounger lumpy95's Avatar
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    OOOps, looks like you are right about speccy Rick. I should have checked it before posting.

  8. #8
    5 Star Lounger
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    Alternatively, you can try the following command (to be entered at a standard command prompt):

    wmic computersystem list brief
    The information you seek is found under the heading "Model", right after the field "Manufacturer".

  9. The Following User Says Thank You to BHarder For This Useful Post:

    mrjimphelps (2016-10-11)

  10. #9
    WS Lounge VIP Coochin's Avatar
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    HP laptops usually show the model number near the top of the first screen of text displayed after the laptop is powered on.

    They also often have the model number in the BIOS/UEFI.
    Computer Consultant/Technician since 1998 (first PC was Atari 1040STE in 1988).
    Most common computing error is EBKAC: Error Between Keyboard And Chairback
    Confuscius said: "no use running harder if you're on the wrong road" and "any problem once correctly understood is already half-solved".

  11. #10
    Silver Lounger lumpy95's Avatar
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    HP laptops usually show the model number near the top of the first screen of text displayed after the laptop is powered on.
    That must depend on which model you have since that doesn't happen on my HP ProBook laptop with W10 ( upgraded from W7 ). I don't ever remember it showing when the ProBook was W7 either.
    The BIOS should have it though as you stated.

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