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  1. #1
    New Lounger
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    SolitaireHD game does not play

    SolitaireHD game does not play.

    After the latest update (14971 for me), SolitaireHD does not work properly. It starts, deals a set of cards but no cards are face up as they should be and the cards cannot be moved with the mouse. Some of the card positions have no card(s) in them. If the "Hint" icon (lower right corner of the game window) is clicked the suggestion arrow moves between cards. Double-clicking on any card causes several 'cards' to be removed. Also the "Undo" icon appears sporadically, if at all, (also in lower right corner of the game window).

    This occurred immediately after the update. Shutdown game and/or PC and re-started several times but no correction.

    Reset the game - no difference.

    "Uninstalled" game, restarted PC, but when the desktop icon was clicked the game "came back." (It was not really uninstalled???) Did this a couple of times. No change.

    Any suggestions before I try to go back to 14959?

    Phil

    Dell XPS12 Ultrabook running
    Windows 10 build 14971.rs_prerelease.161111-1700

  2. #2
    Administrator
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    There appear to be problems with a number of games in the recent Insider Preview builds. Use the Feedback Hub to report your issue to Microsoft.
    Joe

  3. The Following User Says Thank You to JoeP517 For This Useful Post:

    Phil-ws (2016-11-23)

  4. #3
    New Lounger
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    Thank you , Joe. I will do that!

    Phil

  5. #4
    WS Lounge VIP Calimanco's Avatar
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    Until MS fix it, there are a number of free Solitaire apps in the App Store which do work.

  6. The Following User Says Thank You to Calimanco For This Useful Post:

    Phil-ws (2016-11-23)

  7. #5
    New Lounger
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    I should have mentioned that this SolitaireHD came from the App Store back when I updated/converted from Win8.1.

    Phil

  8. #6
    WS Lounge VIP Calimanco's Avatar
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    The is an update available to download from the app store which fixed the problem when I downloaded it.

  9. #7
    New Lounger
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    Update -

    Quote Originally Posted by Calimanco View Post
    The is an update available to download from the app store which fixed the problem when I downloaded it.
    I commented to MS as suggested by JoeP517.
    After the Preview 14986 update the game acted correctly. We'll see what 15002 does!
    Item closed. Thanks to you both!

    Phil

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