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  1. #1
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    Slow loading web page

    In the past week, I have noticed that web pages take an age to load and not always completely. I use a Dell PC that has an Ethernet cable to a BT Hub router. Whilst we are not in a fast download speed area, the download is much slower than it ever has been. I have run CCleaner, tried a restore point but without success. Up until a week ago it was okay, not fast, but okay. I am not very computer savvy and having read earlier threads about changing the DNS, it has left me bewildered! Any help, in simple terms, would be appreciated.

  2. #2
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    Is your machine running at normal speed apart from page loading?
    What browser?
    Have you run a recent AV scan?
    Have you cleaned out the browser cache and cookies?

    cheers, Paul

  3. #3
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    Hi Paul.

    In response,
    Yes, it is.
    Firefox and tried Google.
    Ran AVG but I think prior to this problem arising.
    Cleaned out browser cache and cookies.

    Regards,

    John

  4. #4
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    Try running Opera or Brave browsers, with ads blocked.

  5. #5
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    I'll try that and let you know if this helps. Thanks for the reply.

  6. #6
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    Have run an AV scan (took 8 hours!), better than it was but still slow to load.

  7. #7
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    It may be your internet connection. Try running a speed test from speedtest.net

    cheers, Paul

  8. #8
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    If your broadband speed is the same as you've always had, boot up into Safe Mode with Networking to see if they load any quicker.

    It could be AVG that is the cause of the slow as it checks the web page.

    That mode will also isolate any other 3rd party programs that load with Windows in your start up menu in msconfig which could be unnecessarily taking up memory.

    If the pages load quicker in that mode then perform a clean boot by following the steps in this article -

    https://support.microsoft.com/en-us/...ean-boot-state

    It may be that they load quicker in Safe Mode with Networking than they do in a clean boot.

    This will point to AVG as the cause as an AV program will auto reinstate itself in most cases in a clean boot.

  9. #9
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    I'll try that, thank you.

  10. #10
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    Have you checked to see how they load in IE ?

    I don't use FF or Chrome but when I have problems with IE 11 I'll either reset it to defaults or run it without add-ons.

    Not sure how you would run either of those browsers without add-ons but for IE,
    go Start - type iexplore -extoff and press enter then click on the home page icon to browse - restart the browser to revert to normal.

    I think AVG adds AVG Secure Search as an add-on which has been known to cause problems.

    One other thing if they still load slow in IE with or without add-ons is to reset the winsock.

    Open a Command Prompt and enter netsh winsock reset

    Either enter exit to close the cmd window and reboot or enter shutdown /r /t 00 to effect an immediate reboot to effect.
    Last edited by Sudo; 2017-05-21 at 09:33.

  11. #11
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    Quote Originally Posted by Sudo View Post
    Have you checked to see how they load in IE ?

    I don't use FF or Chrome but when I have problems with IE 11 I'll either reset it to defaults or run it without add-ons.

    Not sure how you would run either of those browsers without add-ons but for IE,
    go Start - type iexplore -extoff and press enter then click on the home page icon to browse - restart the browser to revert to normal.

    I think AVG adds AVG Secure Search as an add-on which has been known to cause problems.

    One other thing if they still load slow in IE with or without add-ons is to reset the winsock.

    Open a Command Prompt and enter netsh winsock reset

    Either enter exit to close the cmd window and reboot or enter shutdown /r /t 00 to effect an immediate reboot to effect.


    I'll try that, Sudo. Thank you.

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    I'll try that, Sudo. Thank you.

  13. #13
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    Did you check your broadband speed or try those suggestions I'd made in Post #8 and was there any change ?

    You can test your broadband speed at www.speedtest.net

  14. #14
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    Hi Sudo. Thanks for the reply. I haven't had the opportunity to do that yet. It will be in a day or two but I will post my findings.

  15. #15
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    Just tried a speed test and it timed out!

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