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  1. #46
    Star Lounger
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    Thank you so very much for all of your invaluable assistance here.

    1) I have been working off of Hiren's Mini-XP for a day or two, including its ancient Opera browser, without any BSOD or frozen pointers. If I have hardware issues, why don't they show up here?

    2) Not 100% sure about this: "Disable every port/channel/device in the BIOS that you don't need...for testing". You lose me when you say "...in the BIOS..." Also, I don't have a firewire. I have a regular connection to the cable company-supplied modem. I have an installed graphics card that came with the computer.

    3) I've vacuumed inside the box a few times, checked the caps, and the other items mentioned but not for awhile. I will do so again noting the precautions you stated.

    4) If this helps you assess my issues, I finally ran Malwarebytes (free version, v2017.09.02.08) successfully (in Safe Mode). The 9th time was the charm. The first 8 times I ran it, it ran anywhere from 6 seconds to 2 minutes 15 seconds before it crashed, i.e., frozen pointer, forcing a cold reboot. I had 26 of these error messages: pup.optional.malware protection and pup.optional browser extension. I deleted them and clicked on "re-start" and it tried to take me to normal mode and I got the same result I got every time I tried to boot up in normal mode as described in my previous posts.

    Thank you again.

  2. #47
    Administrator satrow's Avatar
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    Compared to Windows OS and drivers, generic/boot/live CDs such as Hiren's don't use the hardware to their full capacity, they may not enable all hardware attached either. They will bypass most malware infections though, so get the PC cleaned of all malware/adware, etc. before going any further. Attach the Malwarebytes log, we might be able to gain some clues from it.

    To access the BIOS: http://www.makeuseof.com/tag/enter-bios-computer/ An explanation of the BIOS and how to make some basic changes and navigate around in it: http://www.makeuseof.com/tag/the-bio...m-defaults-si/
    1394/Firewire is enabled in the BIOS, drivers are loaded and resources are being used for it in Windows. Similar for the Floppy drive, Serial and Parallel ports, etc. If you don't use them or have anything connected to them, disable them and free up some resources for hardware that you do need, it should also cut the time taken to boot into Windows.

    I'm unsure which good anti-malware tools will still work on XP but I'd start by using Hitman Pro, AdwCleaner and
    Junkware Removal Tool (the last two are from Malwarebytes) and please attach the resulting logs from them.

  3. The Following User Says Thank You to satrow For This Useful Post:

    BlueNumber (2017-09-11)

  4. #48
    Star Lounger
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    Here is the Malwarebytes log. Thank you.

    Malwarebytes Anti-Malware
    www.malwarebytes.org

    Scan Date: 9/2/2017
    Scan Time: 6:40:15 PM
    Logfile: MB.txt
    Administrator: Yes

    Version: 2.2.0.1024
    Malware Database: v2017.09.02.08
    Rootkit Database: v2017.08.02.01
    License: Free
    Malware Protection: Disabled
    Malicious Website Protection: Disabled
    Self-protection: Disabled

    OS: Windows XP Service Pack 3
    CPU: x86
    File System: NTFS
    User: Administrator

    Scan Type: Threat Scan
    Result: Completed
    Objects Scanned: 262676
    Time Elapsed: 7 min, 51 sec

    Memory: Enabled
    Startup: Enabled
    Filesystem: Enabled
    Archives: Enabled
    Rootkits: Disabled
    Heuristics: Enabled
    PUP: Enabled
    PUM: Enabled

    Processes: 0
    (No malicious items detected)

    Modules: 0
    (No malicious items detected)

    Registry Keys: 0
    (No malicious items detected)

    Registry Values: 0
    (No malicious items detected)

    Registry Data: 0
    (No malicious items detected)

    Folders: 3
    PUP.Optional.BrowserExtensions, C:\Documents and Settings\Owner\Application Data\BrowserExtensions, , [4759713e66437eb8f2ec8212887aad53],
    PUP.Optional.MalwareProtection, C:\Program Files\MalwareProtectionLive, , [0f918c23e0c9a6902c04f58b9868956b],
    PUP.Optional.MalwareProtection, C:\Program Files\MalwareProtectionLive\quarantine, , [0f918c23e0c9a6902c04f58b9868956b],

    Files: 23
    PUP.Optional.MalwareProtection, C:\Program Files\MalwareProtectionLive\MalwareProtectionClien t.exe, , [c3dd2f801e8bd85e18f96c25a15f9e62],
    PUP.Optional.MalwareProtection, C:\WINDOWS\Tasks\MPLClient.job, , [217f3679faafb87e8059dd9c3bc515eb],
    PUP.Optional.BrowserExtensions, C:\Documents and Settings\Owner\Application Data\BrowserExtensions\Uninstall.exe, , [4759713e66437eb8f2ec8212887aad53],
    PUP.Optional.BrowserExtensions, C:\Documents and Settings\Owner\Application Data\BrowserExtensions\BEHelper.exe, , [4759713e66437eb8f2ec8212887aad53],
    PUP.Optional.BrowserExtensions, C:\Documents and Settings\Owner\Application Data\BrowserExtensions\Button.exe, , [4759713e66437eb8f2ec8212887aad53],
    PUP.Optional.BrowserExtensions, C:\Documents and Settings\Owner\Application Data\BrowserExtensions\Button64.exe, , [4759713e66437eb8f2ec8212887aad53],
    PUP.Optional.BrowserExtensions, C:\Documents and Settings\Owner\Application Data\BrowserExtensions\ButtonWrap.dll, , [4759713e66437eb8f2ec8212887aad53],
    PUP.Optional.BrowserExtensions, C:\Documents and Settings\Owner\Application Data\BrowserExtensions\ButtonWrap64.dll, , [4759713e66437eb8f2ec8212887aad53],
    PUP.Optional.BrowserExtensions, C:\Documents and Settings\Owner\Application Data\BrowserExtensions\Coupons.dll, , [4759713e66437eb8f2ec8212887aad53],
    PUP.Optional.BrowserExtensions, C:\Documents and Settings\Owner\Application Data\BrowserExtensions\Coupons64.dll, , [4759713e66437eb8f2ec8212887aad53],
    PUP.Optional.MalwareProtection, C:\Documents and Settings\Owner\Start Menu\Programs\Malware Protection Live.lnk, , [8a167e31dfcaa591aa0a4275e71b32ce],
    PUP.Optional.MalwareProtection, C:\Program Files\MalwareProtectionLive\domains, , [0f918c23e0c9a6902c04f58b9868956b],
    PUP.Optional.MalwareProtection, C:\Program Files\MalwareProtectionLive\DotNetCheck.exe, , [0f918c23e0c9a6902c04f58b9868956b],
    PUP.Optional.MalwareProtection, C:\Program Files\MalwareProtectionLive\DotNetCheck.exe.config , , [0f918c23e0c9a6902c04f58b9868956b],
    PUP.Optional.MalwareProtection, C:\Program Files\MalwareProtectionLive\MalwareProtectionClien t.exe.config, , [0f918c23e0c9a6902c04f58b9868956b],
    PUP.Optional.MalwareProtection, C:\Program Files\MalwareProtectionLive\MPLSettings.dll, , [0f918c23e0c9a6902c04f58b9868956b],
    PUP.Optional.MalwareProtection, C:\Program Files\MalwareProtectionLive\uninstall.exe, , [0f918c23e0c9a6902c04f58b9868956b],
    PUP.Optional.MalwareProtection, C:\Program Files\MalwareProtectionLive\userinfo.dat, , [0f918c23e0c9a6902c04f58b9868956b],
    PUP.Optional.MalwareProtection, C:\Program Files\MalwareProtectionLive\x86helper.dll, , [0f918c23e0c9a6902c04f58b9868956b],
    PUP.Optional.MalwareProtection, C:\Program Files\MalwareProtectionLive\x86inject.dll, , [0f918c23e0c9a6902c04f58b9868956b],
    PUP.Optional.Spigot, C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\nha7bzmf.default-1492835834687\prefs.js, Good: (), Bad: (user_pref("keyword.URL", "http://imp.ytdwld.com/impression.do?source=395337&sub_id=20170612&user_i d=220&traffic_source=update&event=ro_adr_search&im plementation_id=ytdau&redir=https%3A,[cbd5377882279e98f55d0208b84b0df3]F,[cbd5377882279e98f55d0208b84b0df3]Fsearch.yahoo.com,[cbd5377882279e98f55d0208b84b0df3]Fsearch%3Ffr%3Dgreentree_ff1%26ei%3Dutf-8%26ilc%3D12%26type%3D395337%26p%3D&st="), %5
    PUP.Optional.Spigot, C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\yu2c9lnu.default-1412296388296\prefs.js, Good: (), Bad: (user_pref("keyword.URL", "http://imp.ytdwld.com/impression.do?source=395337&sub_id=20170612&user_i d=220&traffic_source=update&event=ro_adr_search&im plementation_id=ytdau&redir=https%3A,[bee2af00b4f5fb3b7dd532d8a2614cb4]F,[bee2af00b4f5fb3b7dd532d8a2614cb4]Fsearch.yahoo.com,[bee2af00b4f5fb3b7dd532d8a2614cb4]Fsearch%3Ffr%3Dgreentree_ff1%26ei%3Dutf-8%26ilc%3D12%26type%3D395337%26p%3D&st="), %5
    PUP.Optional.Spigot, C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\yu2c9lnu.default-1412296388296\prefs.js, Good: (user_pref("browser.startup.homepage", "https://www.malwarebytes.org/restorebrowser/), Bad: (user_pref("browser.startup.homepage", "http://imp.ytdwld.com/impression.do?source=395337&sub_id=20170612&user_i d=220&traffic_source=update&event=ro_homepage&impl ementation_id=ytdau&redir=https%3A,[eab68e2142672115b71498769b6830d0]F,[eab68e2142672115b71498769b6830d0]Fsearch.yahoo.com,[eab68e2142672115b71498769b6830d0]F%3Ftype%3D395337%26fr%3Dspigot-), %5

    Physical Sectors: 0
    (No malicious items detected)


    (end)

  5. #49
    Administrator satrow's Avatar
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    Not so bad, run the other tools and see if they pick up anything else.

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