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Thread: Nero InfoTool

  1. #1
    Silver Lounger
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    Nero InfoTool

    When I run Nero InfoTool I am asked to insert a supported disk in the DVD drive I have tried various types of disk but get the same request every time. Does anyone know what Nero regard as a supported disk?
    OS Windows 10 Pro 64 Bit. (Intel Core i7 7700 Kaby Lake Processor -Asus B150 Pro (LGA1151) Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 16 GB DDR4)

    Roy Whitethread

  2. #2
    Administrator Rick Corbett's Avatar
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    What version of Nero InfoTool?

    When I run Nero InfoTool 5 I don't get asked to insert a supported disc, not even when I click on the Disc tab. It just shows No disc inserted.

    nero-infotool-disc.png
    Click to enlarge

    Hope this helps...

  3. #3
    5 Star Lounger
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    Matter of interest mine is the same.

    Nero Info Tool.png

  4. #4
    Silver Lounger
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    Device Manager showed 2 DVD drives, one of which was defunct. I removed the defunct drive (leaving the box in the tower) and then InfoTool worked without any problem, so this thread is closed.
    OS Windows 10 Pro 64 Bit. (Intel Core i7 7700 Kaby Lake Processor -Asus B150 Pro (LGA1151) Motherboard-GTX550 Ti DirectCU Graphics Card-Memory 16 GB DDR4)

    Roy Whitethread

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