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  1. #16
    5 Star Lounger Vincenzo's Avatar
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    i noticed on your screenshot for the outgoing server it says 587 but then says no security. I believe port 587 requires TLS, or maybe SSL.
    Edit: hold on, I looked again and I see two screenshots both for outgoing mail, so now I'm uncertain what that means.
    I have to go back to cooking now the wife is calling me.
    Last edited by Vincenzo; 2017-12-24 at 17:32.

  2. #17
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    Quote Originally Posted by Vincenzo View Post
    i noticed on your screenshot for the outgoing server it says 587 but then says no security. I believe port 587 requires TLS, or maybe SSL.
    Edit: hold on, I looked again and I see two screenshots both for outgoing mail, so now I'm uncertain what that means.
    One screen shot was the old setup using the Comcast mail server, and the other is the new office365 mail server. While on the phone with Comcast, we tried most of the possible / reasonable combinations and permutations of the settings that Thunderbird allows:
    Port: 465 / 587 / 1025
    Authentication method: insecure password, normal password
    Connection security: none, SSL/TLS, STARTTLS

    In the end, they basically suggested that it appears you can NOT use Thunderbird with the office365.com mail server.
    Rick Groszkiewicz
    Life is too short to drink bad wine (or bad coffee!)

  3. #18
    WS Lounge VIP Coochin's Avatar
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    Quote Originally Posted by rgrosz View Post
    ...But the server still timed out and I could not send email using smtp.office365.com.
    See if this MS TechNet blog helps: How to connect Office 365 (Post Upgrade) to a POP or IMAP Account.
    Computer Consultant/Technician since 1998 (first PC was Atari 1040STE in 1988).
    Most common computing error is EBKAC: Error Between Keyboard And Chairback
    Confuscius said: "no use running harder if you're on the wrong road" and "any problem once correctly understood is already half-solved".

  4. #19
    3 Star Lounger
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    Yes, I read that article early on - it was one of the first things I tried. Settings are pretty similar to what I am currently using (except the STARTTLS security).

    I can only send email via smtp.office365.com with Thunderbird if I use the "fake email address" that Comcast assigned to me (rgrosz@MYCOMPANY.comcastbiz.net). I can not send email With the STARTTLS security using my real company email address (rickg@MYCOMPANY.com). It gives this error message:

    "The mail server responded: 5.7.60 SMTP;
    Client does not have permissions to send as this sender [DM5PR13MB1403.namprd13.prod.outlook.com].
    Please check the message and try again."
    Rick Groszkiewicz
    Life is too short to drink bad wine (or bad coffee!)

  5. #20
    5 Star Lounger Vincenzo's Avatar
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    According to this
    https://support.office.com/en-ie/art...6#toc325986370
    you have to go to the Outlook Web App, then Options,etc, in order to find the correct settings for Pop or Imap setup. Is that how you've done it?

  6. #21
    3 Star Lounger
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    Yes, those settings match what the other articles show. Note that POP and IMAP are used for accessing mail. You can't use those protocols to send mail, and you must use SMTP instead.
    Attached Images Attached Images
    Rick Groszkiewicz
    Life is too short to drink bad wine (or bad coffee!)

  7. #22
    3 Star Lounger
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    The latest response from Comcast is that this is a Thunderbird problem, and they can't help me. Today's Google search found some promising hints in this article from 2015:
    https://support.mozilla.org/en-US/questions/1059850
    Rick Groszkiewicz
    Life is too short to drink bad wine (or bad coffee!)

  8. #23
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    Apparently there is a Thunderbird add-on for MS Exchange called ExQuilla:
    https://support.mozilla.org/en-US/questions/1182876
    https://exquilla.zendesk.com/hc/en-us

    I tried looking up prior discussions in their support forum. Unfortunately the ExQuilla forum has been heavily spammed by some Russians, starting 4 months ago:
    https://exquilla.zendesk.com/hc/en-u...-support-forum

    You have to go WAY back (49 pages = 4 months) to actually see anything. And what I saw did not give me a good feeling:
    https://exquilla.zendesk.com/hc/en-u...?page=49#posts
    Rick Groszkiewicz
    Life is too short to drink bad wine (or bad coffee!)

  9. #24
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    As expected, just got the price increase due to Comcast "email migration". Now that they no longer provide email services directly, monthly price went up from $120 to $145. Assume that extra $$ is passed along to Microsoft, who provides the email service.
    Rick Groszkiewicz
    Life is too short to drink bad wine (or bad coffee!)

  10. #25
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    I am ditching Comcast in favor of AT&T. As a result, my monthly bill will drop from $145 to $65. That includes internet service plus a single phone line.
    Rick Groszkiewicz
    Life is too short to drink bad wine (or bad coffee!)

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