We have Word 97 installed on Wndows 2000, running on Novell Netware v 8.1. When some users try to print from Word, they receive an error that spoolsv.exe has generated an error. This is when you are printing to an NDPS printer, yet it isn't every printer or all users. Seems to be documents with images mostly. We ran a fix from Novell for the sv.exe, which corrected that error, but now it says the printer is timing out.. can't print to network device, cancel or retry.

Any ideas??