We are a typing service that types in MS-Word 97. We have a client that continues to have a problem opening and printing them. We've tried on various machines on their network... one running Word 97... and others running Word 2000 Small Business. They work fine on all of our machines. We've run anti-virus just to make sure that a virus is not causing the problem ... no virus.

Couple of other clues. I open the first document with Word 97 and it opened perfectly. Then trying to open the second, it just hangs and ultimately won't open. It looks like De###### starts.

Any thoughts/suggestions?


Dave Rosen