There's been lots of advice on the lounge about using styles for numbered/lettered lists rather than using Word's built-in list features. I've been following this advice myself for some time now.

I run a session for my PC club on Word and have suggested this numerous times. But people still use the built-in features.

Is there a set of steps that I can follow to show Word's list numbering features being broken? Perhaps someone has a sample document where Word's list feature got messed up. It would be best if this was a relatively short document (most of my users don't create very long documents); a long list would do if it illustrates the point but I just wouldn't create it as part of the session.