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  1. #1
    New Lounger
    Join Date
    Aug 2002
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    WinFax 10.02 Crashes Word 2000? (Office 2000 SR-1)

    I've just bought a new PC with WIN XP on it, and successfully installed Office 2K. Following Woody's advice, I'm so far avoiding Office XP, although my daughter uses it.

    When I install WinfaxPro 10.02, Word refuses to launch, requesting that I send an error message to Microsoft. Despite about 75 error messages, no response.

    Does anybody have some experience with this. Is it possible that the VBA programming for Word and Winfax is causing it to crash on launch. (Other Office apps launch OK.)

    Advise is of course always welcome.

    Mark Brown

  2. #2
    Uranium Lounger
    Join Date
    Dec 2000
    Los Angeles Area, California, USA
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    Re: WinFax 10.02 Crashes Word 2000? (Office 2000 SR-1)

    <P ID="edit" class=small>(Edited by Phil Rabichow on 17-Aug-02 21:04. )</P>Hi Mark:
    See <post#=123691>post 123691</post#> & the thread. It appears to be a known problem. They may have a patch on the Symantec site by now. You can also do a search in the Word Forum in the Lounge for "WinFax" as there are several other threads with similar problems.
    Hope this helps,

    Edited: <!post=here,109742>here<!/post> is a better post with a link to the solution.

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