Results 1 to 2 of 2
  1. #1
    3 Star Lounger
    Join Date
    Feb 2001
    Oregon, USA
    Thanked 0 Times in 0 Posts

    Must I reload Outlook (Outlook 97 (OfficePro97) Win98)

    Now what have I done? I wanted to send a Fax. I thought MS should be able to do that. I read thru the posts here and made an attempt to get Word 97 to run a fax. Told me MS Fax not installed. Found "awfext.ecf" in the addins for Office 97 but it wouldn't load. Found "awfax.exe" on my Win98 CD attempted to install it. Screen asked if I had Outlook 97 which I do and it supposedly installed. Apparently it didn't work right, perhaps because I never had Win95 on this machine. Now Outlook won't load at all. It crashes and gives me an illegal action message and the details give me:

    OUTLOOK executed an invalid instruction in
    module <unknown> at 0000:00000000.
    EAX=0000008a CS=016f EIP=00000000 EFLGS=00010206
    EBX=6f9a9871 SS=0177 ESP=0062f8c8 EBP=0062f920
    ECX=0062f928 DS=0177 ESI=0062f928 FS=1307
    EDX=0000008a ES=0177 EDI=00000002 GS=0000
    Bytes at CS:EIP:
    ff ff ff ff 65 04 70 00 16 00 b6 04 65 04 70 00
    Stack dump:
    6c1736ec 0062f928 61dd6a89 0000008a 0062f928 00000002 0062f928 0062f920 6f9a9871 6f9eb078 0000008a 0062f928 00000002 00000000 6f9a9890 00000007

    Went to Install/uninstall and there was an entry for fax. Told it to uninstall and it disappeared from the list. But the computer froze. Had to reboot and wait for MS to scan. Outlook still won't load. Forget the fax how do I get Outlook to run again? I don't use Outlook very often so if it gets complicated I probably won't bother. Can I reinstall only Outlook?

    It also messed up my OutExp settings but I seem to have been able to correct that.

  2. #2
    4 Star Lounger
    Join Date
    Dec 2000
    Quakertown, PA, Pennsylvania, USA
    Thanked 0 Times in 0 Posts

    Re: Must I reload Outlook (Outlook 97 (OfficePro97) Win98)

    What I would do...
    Uninstall the whole of Office 97.
    Run Eraser 97 from;en-us;Q176823
    Reinstall Office.

    If you're not up to that, try this (with Outlook closed):

    Type outlook.exe /unregserver
    Hit Enter.
    Type outlook.exe /regserver
    Hit Enter.

    That should wipe Outlook from the registry, and then re-add it back with default settings.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts