I am helping a friend correct a problem with her computer. She uses Windows ME and has a Lexmark printer. Being from Russia she gets email in both the Russia language and English language. Another friend changed something on her computer so that she could get email in either language, but now all the printer gives out is something that is not either language and can not be read. How can I change things back so that it prints in English? Step by step please so that my friend can do it. Was something changed in MS explorer?