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  1. #1
    Star Lounger
    Join Date
    Mar 2002
    Eugene, Oregon, USA
    Thanked 0 Times in 0 Posts

    O97 Files from Multiple Versions (Office 97)

    Trying to install Office 97 SR-2, but error message says SR-2 patch can't be installed because there are files from multiple versions of Office 97 on my computer.

    I have removed Office 97 and gone through the Registry to remove any reference to the directory the files were in, then re-installed Office 97. I have already run SR-1. How can there be files from multiple versions? How can I get around this to install SR-2?

  2. #2
    Super Moderator
    Join Date
    Dec 2000
    Renton, Washington, USA
    Thanked 4 Times in 4 Posts

    Re: O97 Files from Multiple Versions (Office 97)

    Check out;EN-US;Q254250&, for you can NOT completely remove Office 97 with out running the "Q176823 OFF97: Utility to Completely Remove Remaining Office 97 Files". You can NOT do this by editing the registry. <img src=/S/evilgrin.gif border=0 alt=evilgrin width=15 height=15>

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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