I am trying to sell the advantages of Outlook to a company with a sales force. Right now most of them are using ACT for their sales contacts and ICQ for creating messages. Others are using various other combinations. One of the things the Sales Manager loves is that each one of his staff can send him a nifty little weekly report that summarizes who the sales member has contacted (by appointment and phone) and the notes taken for that session. Any ideas on how to create one of these in Outlook without having to use the Journal? In ACT, all you have to do is to create a dated entry in the notes section of each contact and voil