I have Office XP installed on a system running on Windows 2000 Professional and I recently added some new users to the system. The system has been set up so that there are two logical disks - the programs are on one and the data on the other. NTFS permissions have been set so that each user has access to their home directory on the data drive. No change was made to the permissions on the program drive.

I am now finding that certain operations within Word are causing problems. For example, one user wanted to create a resume. They were able to use the template but, when they tried using the wizard, they were left with a flashing egg-timer and the only way they could stop it was by killing WinWord through the Task Manager.

I'd be grateful for any pointers that anyone can give me for sorting this out.