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  1. #1
    New Lounger
    Join Date
    Jan 2004
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    Outlook Hangs (XP)

    Help!! My outlook has started to Hang on opening never to open, It says that it is processing my rules, I can access my e-mail via a web based outlook but cannot get outlook to open at all. I had my whole profile reinstalled Friday by IT it worked fine for the rest of the day. But this am I get the same problem... no outlook. I do not have many e-mails in my box so it is not getting hung up because it has to process a lot... in fact now there are none.. it still hangs up.

  2. #2
    Platinum Lounger
    Join Date
    Nov 2001
    Vienna, Wien, Austria
    Thanked 0 Times in 0 Posts

    Re: Outlook Hangs (XP)

    It is possible that somehow your Rules file has become corrupted.

    Access your Rules file - which should be in something like Documents and Settings[username]Local SettingsApplication DataMicrosoftOutlook. It has an RWZ extension. You will need to have both "Show hidden files and folders" checked and "Hide extensions for known file types" unchecked under Start|Settings|Control Panel|Folder Options|View in order to access the file.

    Move the file out of the folder and then restart Outlook.


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