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  1. #1
    New Lounger
    Join Date
    Feb 2004
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    Outlook Xp and Excel Attachments (XP)

    I have a couple of clients that cannot open some excel attachments - doesn't happen all the time. Both running Windows XP SP1 with Office/Outlook XP. The only way they can open it is to save it first. It essentially tries to open the file but nothing happens. They have removed the Ignore other applications tick in Options and reduced their Macro security to medium but it is still no different. any assistance would be great.


  2. #2
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Silicon Valley, USA
    Thanked 94 Times in 90 Posts

    Re: Outlook Xp and Excel Attachments (XP)

    In earlier versions, I've sometimes had problems opening attachments whose names duplicated previously opened attachments. Some problem with IE/Outlook's cache folders, perhaps. Even if the names are different, there could be a cache problem. They could try clearing the cache from IE (not sure if this clears the Outlook attachment cache folders).

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