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  1. #1
    New Lounger
    Join Date
    Mar 2003
    Marlboro, Massachusetts, USA
    Thanked 0 Times in 0 Posts

    Outlook Express and Hotmail (6.0 SP1)

    Has anyone seen this problem? I was able to download my hotmail messages until about 1 week ago. Suddenly Outlook Express doesn't recognize my addresses. The password dialog keeps popping up and then the message says can''t access hotmail accounts.I can access the accounts thru the hotmail site. I'm running XP PRO SP1 with all update current. The only change to the system is I downloaded and installed Ashampoo CD recorder.

  2. #2
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Silicon Valley, USA
    Thanked 94 Times in 90 Posts

    Re: Outlook Express and Hotmail (6.0 SP1)

    Outlook Express stores its passwords in a part of the Registry called something like Protected Storage Subsystem. Persistent amnesia typically can be cured by deleting the account and setting it up again from scratch (or setting a "new" account and then deleting the old one). If that doesn't work, I think Microsoft has an article on directly editing the Registry. Hope this helps.

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