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  1. #1
    New Lounger
    Join Date
    Aug 2002
    Palermo, Italy
    Thanked 0 Times in 0 Posts

    spooler subsystem app keeps shutting down (XP home sp1)

    I don't know if this is related, but since I uninstalled SP2 (which was preventing my home network from running smoothly) I have been unable to print. In fact the printer/fax folder is empty, and after rebooting i get an error message saying that spooler subsystem app has encountered an error and must shut down. I have tried manually starting it and all its associated programs (print server TCP/IP and fax) but it immediately shuts down again. Thus I am unable to install any printers of any kind.

    Does anyone have any clues as to how I go about trouble shooting and resolving this error, so that I can at least install some kind of printer driver and pdf distiller stc.?

    many thanks for any suggestons.


  2. #2
    Silver Lounger
    Join Date
    Apr 2001
    New York, New York, USA
    Thanked 1 Time in 1 Post

    Re: spooler subsystem app keeps shutting down (XP home sp1)

    Probably during the upgrade a new version of print spooling exec (spoolsv.exe), its dll (spoolss.dll) or other critical file was damaged.

    Make sure your original Windows Installation CD (or i386 folder on your hard drive) is available, then click Start | Run, type:


    hit Enter and follow the procedure.

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