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  1. #1
    New Lounger
    Join Date
    Jul 2002
    Thanked 0 Times in 0 Posts

    Cannot get User access to MS Word 2003 (SP1)

    I've set up my wife as a user under Win XP Pro (SP1) and there's no problem accessing MS Office 2003 modules EXCEPT for Word. Each time she attempts to fire up WORD she receives the message:

    "Windows cannot access the specified device, path or file. You may not have appropriate permissions to access the item."

    Her user account does not have admin priviledges.

    I've tried giving her user account permission to access my start-up templates and addins but nothing seems to work. However, I copied over a file to her "My Documents" folder and provided her account permission to access and it opened successfully.

    I'm stumped! Anyone have advice for me? TIA

    <img src=/S/confused.gif border=0 alt=confused width=15 height=20>

  2. #2
    Plutonium Lounger
    Join Date
    Mar 2002
    Thanked 31 Times in 31 Posts

    Re: Cannot get User access to MS Word 2003 (SP1)

    Try the following (while logged under her user):
    - Select Start | Run...
    - Type regedit
    - Press Enter or click OK.
    - Navigate to HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0Common General.
    - Note the values of SharedTemplates and Templates. Anything unusual there?
    - Navigate to HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordOp tions
    - Note the values of the various paths. Anything unusual?
    Be on the lookout for paths to folders in which she has no or insufficient permissions.

  3. #3
    Silver Lounger
    Join Date
    Apr 2001
    New York, New York, USA
    Thanked 1 Time in 1 Post

    Re: Cannot get User access to MS Word 2003 (SP1)

    If you have your Office 2003 Installation CD ready, repair your Office installation from Control Panel:

    Click Start | Control Panel | Add or Remove Programs
    From "Currently Installed Programs" list select "Microsoft Office 2003..." and click Change button
    Microsoft Office 2003 Setup window will appear. Select "Reinstall or repair" option, insert your Installation CD and click Next button.

    Explanation: when you install Microsoft Office from Autorun on your Installation CD, Setup installs Office for current user account only. Other accounts (for example, your wife's) have no permissions to use Office. To get such permissions you must reinstall Office from each other account or, to avoid such situation, from so-called "Installation Mode" (Control Panel | Add or Remove Programs | Add New Programs | CD or Floppy). From Installation Mode Setup installs Office with permissions for all accounts on the computer.

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