It’s extremely frustrating when your Wi-Fi connection suffers periodic slowdowns and dropouts.
The causes might be mysterious, but a little sleuthing with some free tools can usually get things working properly.
Why does his Wi-Fi randomly disconnect?
Reader Roland Pokorny’s Wi-Fi setup briefly stops working for no apparent reason. He’s not alone: Wi-Fi interruptions, slowdowns, dropouts, and other problems are extremely common.
For that reason, I’ve devoted most of this column to covering the most likely causes — and solutions!
Here’s Roland’s note:
- “I recently purchased a new laptop. It works great, but it won’t stay connected to my wireless router. In some instances, it drops the connection as often as every half hour; in others, it disconnects after several hours. (The laptop connects fine when connected via Ethernet.)
“I’ve searched the Internet and tried everything. I took the laptop in for servicing and the techs did a firmware upgrade. But that didn’t solve the problem. I also tried relocating the laptop next to the router, but it still dropped the connection.
“I can reconnect immediately, but it’s annoying with a new system. I’m at a loss as to how to fix this. Any advice or help would be appreciated.”